Common Housefly review for Route: Post‑Purchase Platform
July 28, 2023
I had to uninstall this app. It feels scammy. They would not credit me for purchases that were cancelled. There is no way to reconcile the charges. The customer service is non-existent. Stay away.
Developer Reply
Hi there, we deeply apologize for any negative experience you had. Our number one priority is to assist directly with any issues and make things right for you. We will be contacting you within the next 24-48 hours to discuss how we can address and resolve any charges that need to be reconciled. If you have any further requirements, please feel free to reach out at any time through our Help Center or live chat: https://route.com/help-center. All the best, Skylar, Customer Support
Route: Post‑Purchase Platform
4.0
408 reviews
Shipping Insurance & Immersive Order Tracking | Route App
Developer
Shopify App Store