Selo Olive Oil review for Route: Post‑Purchase Platform

1 / 5

Sept. 16, 2023

Aggressive sales rep. Poor customer service. Wouldn't refund $20 over an inadequately explained feature when I already had my own insurance plan. Do not recommend this company.

Using app

10 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, we apologize for the unfortunate experience you had. Our top priority is to assist directly with any shortcomings and ensure that any issues are rectified. We will be contacting you within the next 1-2 business days to discuss how we can address and resolve this issue. If you have any further requirements, we encourage you to reach out at any time through our Help Center or live chat via your merchant dashboard: https://route.com/help-center. All the best, Skylar, Customer Support

Route: Post‑Purchase Platform for Shopify
Route: Post‑Purchase Platform
4.0 star
408 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store