Hair So Fab review for Route ‑ Protection & Tracking

1 / 5

Feb. 28, 2026

Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.

Using app

Over 4 years

Total reviews

5

Average rating

3.0

Route ‑ Protection & Tracking for Shopify
Route ‑ Protection & Tracking
3.4 star
337 reviews

Post-purchase platform for protection, tracking, and returns

Developer
Shopify App Store