Gemstoned Jewelry review for Route Protection and Tracking

5 / 5

Aug. 16, 2019

THE BEST insurance option I have used, ever! So happy I am able to offer this to my clients. For just a minimal fee, their entire order is insured. As a small business, I can’t stress how helpful their service has been. Installation was a bit over my head, as I am not tech savvy. No problem, within a few days, Route admin had fully installed their app into my site. Now here comes the best part; they actually follow through & back up their guarantee! Unfortunately, in the past, I have had other insurance providers fight any claim I’ve ever made, with a lengthy difficult process, and generally little to no reimbursement. I recently had a package get lost in the mail. After confirming with USPS, I filed a claim with Route. Within 12 hours, it had been resolved, start to finish! I cannot stress how wonderful their customer support is ( Thanks Alex!), as well as their service! I highly recommend Route, and will continue to offer this wonderful option on my website! Thank you from Gemstoned Jewelry

Using app

6 months

Total reviews

1

Average rating

5.0

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
417 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store