La Femme Boheme review for Route Protection and Tracking

1 / 5

May 9, 2020

2nd UPDATE: Route was working fine on my website for a few months then randomly stopped. The toggle wouldn't turn on and my customers could not add it to their purchases. I tried contacting Route via 3 different methods. It has been over a week and no response. UPDATE: After seeing my review, a Route rep contacted me. It seems they were not receiving my support requests. He was very helpful and got the app installed correctly on my website. It is working properly, no complaints. PREVIOUS REVIEW: There's no support whatsoever. Wrote them several times and received no response. Couldn't get the app installed properly. I worry that if my customers actually need to file a claim, it'll end up getting ignored like my support requests.

Using app

10 months

Total reviews

5

Average rating

4.2

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
416 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store