T A Y Online Store review for Route Protection and Tracking

1 / 5

May 5, 2020

When I started using this app I told their represantative that I do drop shipping and packages may take 20 days in average to be delivered to customers and they insured that this won't be a problem at all. With corona virus shipments got delayed for 40 days they covered claims equal to the amount they collected from my customers when they sold insurance through my website. When the claims amount became bigger than what they have collected they stopped answering customer claims. In result customers who knew that they have insurance considered this fraudulent sale of insurance from me and resulted in multiple charge backs. It's absolutely horrible experience and not recommended to any one to use their service.

Using app

5 months

Total reviews

13

Average rating

3.8

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
417 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store