Shiny Leaf review for Route

1 / 5

May 6, 2020

If you care about your customers' experience like we do, you would stay away from this service. They are great in sales but they don't offer any technical support or customer service. Many customers have been adding the insurance to their purchase which was ok, however claims which have been made by our customers have been left unanswered (almost a week now) with no sign of them getting answered. Only following up with the sales rep made them ask us for which claims are open. Thanks but not thanks.

Using app

17 days

Total reviews

4

Average rating

4.0

Route for Shopify
Route
3.3 star
337 reviews

Package Protection, Order Tracking, Returns & Exchanges

Developer
Shopify App Store