The Mini Princess review for Route: Post‑Purchase Platform

4 / 5

June 23, 2020

The only thing lacking from this app is communication to the seller when someone field a claim. For instance, they’ll tell the customer a replacement is being made when the seller has no idea this has even happened. For me, can’t remake certain orders due to limited supplies so this causes a problem. However, when you email route about it, they switch it to a refund so it’s a simple fix. Overall a very helpful app and the customer service is great for help installing.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Route: Post‑Purchase Platform for Shopify
Route: Post‑Purchase Platform
4.0 star
408 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store