Walkee Paws review for Route Protection and Tracking

5 / 5

Dec. 9, 2021

Route Package Protection effortlessly resolves your order issues regarding lost, damaged, or stolen items at a very affordable price with just a few clicks through their claim portal. Zero hassle, instant solutions. Apart from that, you can track your order right to your doorstep. The staffs are very helpful and always find ways to help you resolve some concerns. The refund is just only for the item cost, not including any shipping costs. They cannot change the shipping addresses of the replacement orders if in case customers have an updated shipping address. So you need to contact the merchant to update it before the replacement order takes place. However, it gives us peace of mind especially if their orders are lost in the way, damaged while in transit, or even those were stolen or orders that are marked delivered but package are not received by the customers. Instead of us reaching out to our shipping partners to look for the orders and where are they or the whereabouts of the packages, Route is there to help us resolve the shipping issue instantly.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
417 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store