Blaze DVDs review for Route Protection and Tracking

1 / 5

July 31, 2020

App was great at the beginning as it solves the issue of items being stolen or lost and doesn't cost you anything. However it has become more and more difficult for customers to file claims or even get a response so I reached out for a customer... and waited... and waited... 8 days later they closed the request.... without responding to it!!!! Will be deleting the app and offering my customers shipping insurance a different way from now on. Route made over $5,000 through my customers over the last 6 months (on top of anything they had to reimburse) but today I deleted the app. Guess 10k a year isn't important enough for them to answer their emails.

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
416 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store