Insane Labz review for Route Protection and Tracking

5 / 5

March 8, 2021

There are thousands of apps available that promise to improve the customer experience by offering this bell, or that whistle. While many actually do what they say - Route is the only app we use that has been equally beneficial to the customer and the brand owner. It was incredibly easy to install, well supported and costs us exactly zero dollars per month. Route has improved our customer experience by making it easy for customers to obtain replacement shipments for products that are lost, damaged or stolen. At the same time, we've reduced our customer interactions for these events and cut our connected losses by a whopping 100%. (Let that sink in.) If you sell and ship products online, Route should be among the first updates that you make to your store - your customers and your bottom line will thank you.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for such wonderful feedback! We are so thrilled to hear that both you and your customers have enjoyed working with us. That is exactly what we strive for! It sounds like things are going splendidly but should you ever need additional support or assistance, please don’t hesitate to reach out at https://help.route.com/hc/en-us. We are here to ensure you continue to love your partnership with us! Happily, Holly, Customer Support

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
417 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store