BLACK LIGHT CANDLES review for Route Protection and Tracking

1 / 5

June 17, 2021

I was having trouble with my Checkout button disappearing. I have reached out to support and was advised that this is not a Route issue. When I don't have Route installed everything works fine. This issue is caused by the Route code being placed in the wrong spot. I had to do the coding myself due to no response to an email that was sent to Chris. Route is refusing to help and advised to me to locate a web designer. I am forced to delete the app due to no assistance with the incorrect coding

Using app

15 days

Total reviews

9

Average rating

3.7

Developer Reply

Hi there, This is an uncommon issue, so thank you for bringing this to our attention! At Route, we pride ourselves on offering world-class customer service, and we'd like to dig into why the installation was a subpar experience. We’d like to take a closer look and help with any questions that come up while adding Route to your site. You can contact us at [email protected] and we'd love to help any way we can! Have a great day, Bianca, Customer Service

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
416 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store