Steadbrook review for Route Protection and Tracking
July 2, 2021
Amazingly useful app, no more are the days of sitting on hold with USPS, hunting down packages, sending customers through the wringer with some of these pesky shipping companies, and dare I say the end of friendly fraud! They're very easy to get into contact with, ask questions, get things done, and they make it so easy to send our customers directly to them! Our rep, Aaron is very prompt and incredibly helpful. I would recommend this company to anyone using a Shopify store, especially if you have issues with shipping, packages being lost, etc. Thanks Route!!
Hello, Thank you for taking the time to write this lovely review! We're happy to hear your questions are being in a prompt manner and I’m thrilled to hear how helpful your account executive was. We feel very lucky to partner with you and want to ensure we continue to help your mission for inclusive and meaningful products. If you run into any future questions, please feel free to reach out to your CSM directly, or our team at: https://routeapphelp.zendesk.com/hc/en-us. We'd love to assist however possible. Have a great day, Bianca, Customer Service
Shipping Insurance & Immersive Order Tracking | Route App