ameriDroid review for Route

1 / 5

June 21, 2023

Route is a hassle, since we switched to another company after Route increased their prices none of our customers are able to file claims. All claims have to be done trough their customer service. They Policy is poorly written to the point that makes me believe it is on purpose so they can cover the orders that they want. Awful experience

Using app

Over 3 years

Total reviews

14

Average rating

4.4

Developer Reply

Hello there, Thanks for writing this kind review! We are happy to hear we have been able to provide a good experience for your customer. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Thanks, and enjoy your day! Best, Bianca, customer serivce

Route for Shopify
Route
3.3 star
337 reviews

Package Protection, Order Tracking, Returns & Exchanges

Developer
Shopify App Store