Son Mias review for Route ‑ Protection & Tracking

1 / 5

Feb. 25, 2022

nope, very difficult to get a hold of someone and when you do they tell you to email someone else. It has been 2 months and still have yet to get someone to answer my question.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, Thank you for reaching out. We are sorry you have had trouble reaching out to someone to answer your questions. I do see we had to have our billing department look over those charges for you and a customer success manager will be reaching out to go over any discrepancies. You can also access your billing information here: https://dashboard.route.com/admin/reimbursements We truly appreciate your patience and will be talking with you soon! Best, Bianca, customer service

Route ‑ Protection & Tracking for Shopify
Route ‑ Protection & Tracking
3.4 star
337 reviews

Post-purchase platform for protection, tracking, and returns

Developer
Shopify App Store