Soeur Co review for Route Protection and Tracking
June 27, 2022
Working well and customers enjoy the ability to protect their orders. The route platform is not as user friendly and how it works from a merchant standpoint is not explained thoroughly.
Hi there, Thank you for taking the time to send in your feedback. Our sincerest apologies for any miscommunications during this process, and I am more than happy to help! After review, it looks like our team was able to assist you with your reimbursement questions and requests! However, our team is ready and here to assist further if you are still seeing issues or concerns with those funds. You can contact us through this link: https://help.route.com/hc/en-us and we would be glad to clear up any of those questions or concerns with you! All the best, and take care, Leea, Customer Service
Shipping Insurance & Immersive Order Tracking | Route App