Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.3
feedback
319
chart
#102
All reviews
Rating Breakdown
Review RSS Feed
Nov. 28, 2023
I recently Started using this app and i like it, it works and does the job needed and along with that, it has other amazing features, which is always a plus, so i therefore recommend using this Rush App, It is simple and very user friendly.
Hey Homevibe LLC Team! Thank you so much for sharing your positive experience with Rush App! We're thrilled to hear that it's working well for your store. Your recommendation means a lot to us, and we're here to ensure your continued satisfaction with the app. If you ever have any questions or if there's anything specific you'd like assistance with such as with the tracking page or email notifications, feel free to reach out. Cherry, Customer Success Lead
Nov. 21, 2023
This is our favourite Order tracking app. Their customer support is awesome. We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor. The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country. Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks. The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app. We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor
Hey Tadabbur Books Team! We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day. We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs. Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :) Cheers to smooth tracking and happy customers! Cherry, Customer Success Lead
Nov. 17, 2023
The app was pretty good but it needed some tweaks and the support team has been very helpful throughout the process and we got exactly where we needed, the app works perfectly now and we're very happy with it.
Hey Thrive Beam Team! Your feedback has totally made our day! We're so happy the app is doing its thing just the way you need it to. Shoutout to our support team for having your back! We're here for you every step of the way. If there's ever anything more we can assist you with or if you have further insights to share, feel free to reach out. Your satisfaction is our top priority. Cherry, Customer Success Lead
Nov. 17, 2023
Rush has become an essential app for my online stores. Simple, effective, and reliable, it significantly improves the tracking experience for my customers. I can't do without it and highly recommend it to all e-commerce entrepreneurs!
Hey Unimaman Team! Wow! Your words made our day here at Rush. 🌟 We're thrilled to hear that the app has become an essential tool for your online stores, making the tracking experience easy for your customers. Your recommendation means the world to us. Thank you for being a part of the Rush community and for spreading the love. If you ever need anything or have more feedback to share with regards to your tracking page, shipments, or other features, we're here for you! Cherry, Customer Success Lead
Nov. 14, 2023
אפליקציית Rush היא אחת האפליקציות הטובות ביותר לניהול הזמנות והמשלוחים בשוק Shopify. היא פשוטה לשימוש, אך עוצמתית מאוד, ומציעה מגוון רחב של תכונות שיעזרו לכם לשפר את תהליך ההזמנות והמשלוחים שלכם. אחד הדברים הטובים ביותר באפליקציית Rush היא הפשטות שלה. קל מאוד להתקין ולהגדיר אותה, והיא מתחילה לעבוד מיד. אין צורך בתכנות או בידע טכני מיוחד. תכונה נוספת שמאוד אהבתי באפליקציית Rush היא ההתממשקות שלה עם חברות שילוח שונות. זה מאפשר לי לשלוח הזמנות ללקוחות שלי במהירות ובקלות, מבלי שאצטרך להיכנס לאתרים שונים של חברות שילוח ולהזין את פרטי ההזמנה שוב ושוב. אפליקציית Rush מציעה גם מגוון רחב של תכונות נוספות, כגון ניהול מלאי, מעקב אחר משלוחים, והפקת דוחות. תכונות אלו עוזרות לי לשמור על שליטה מלאה על תהליך ההזמנות והמשלוחים שלי, ולספק ללקוחות שלי את השירות הטוב ביותר שאפשר. באופן כללי, אני מאוד ממליץ על אפליקציית Rush לכל בעלי העסקים המקוונים שמחפשים פתרון פשוט אך עוצמתי לניהול הזמנות ומשלוחים.
Hey Culina Team! Your shout-out for Rush has us doing a happy dance! 🎉 We're so glad to hear it's become your must-have for Shopify orders and deliveries. Simple, powerful, and easy to use – that's definitely the vibe we're aiming for! If there's ever anything you need or if you just want to share more awesome insights regarding the tracking page, notifications or other features, we're all ears. Cherry, Customer Success Lead
Nov. 13, 2023
I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!
Hey Luxe Team! Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊 If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers! Cherry, Customer Success Lead
Nov. 6, 2023
I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.
Hey Coquesdeluxe Team! Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively. It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating. If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush! Cherry, Customer Success Lead
Nov. 2, 2023
Good experience so far. Have not used the app long enough to measure the true ROI but the support has been excellent, even helping me build a complete order update flow inside of Klaviyo. Would recommend.
Hey Blisswell Team! Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a good start with our tracking app and that our support team has been able to assist you effectively. We appreciate your trust in our services. If you have any concerns, need further assistance, or have any more feedback, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for your recommendation :) Cherry, Customer Success Lead
Oct. 31, 2023
The only way to get tracking
Hey sleepyhouse Team! Thank you for your feedback! We're delighted to hear that you found our tracking app helpful. If you have any questions or concerns with the features we have, please don't hesitate to reach out- we're here to assist you with any of your needs. Thank you for choosing our services, and we look forward to continuing to meet your expectations. Cherry, Customer Success Lead
Oct. 30, 2023
Esta aplicación permite de forma muy sencilla integrar la página de seguimiento del pedido dentro de tu tienda, totalmente personalizada y además te permite ocultar estados del paquete que no interesa que tus clientes vean. Totalmente recomendada.
¡Hola Laurin! Gracias por compartir su experiencia con la aplicación Rush. Apreciamos su tiempo en resaltar las características, que realmente ayudaron a la configuración de su tienda. Le agradecemos que haya recomendado nuestra aplicación de seguimiento. Si tiene alguna otra sugerencia o inquietud con respecto a su página de rastreo o notificaciones de envío, ¡no dude en compartirla con nosotros! Cherry, Customer Success Lead
Oct. 23, 2023
I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!
Oct. 19, 2023
I had a problem I could not solve on my own, luckily the live chat is there and Ken Michael helped me successfully within minutes. Always a good customer support and Rush is definitely recommended!
Oct. 18, 2023
I really have to say that the support is extremely helpful. I rarely experience that with other apps. Also, the app is by far the best and helps me do my work more effectively. It's worth every cent.
Hey Lavacoo Team! Thank you so much for your kind words :) It's so good to hear that our support has been extremely helpful for you. It's also truly rewarding to know that our app is making a positive impact to you. If you ever need further assistance or have any questions regarding the tracking page, email notifications or other set-up, feel free to reach out. We appreciate your support! Cherry, Customer Success Lead
Oct. 13, 2023
Supporters are very helpful. And the experience is good. Any problem is resolved right the way. Good
Hey Amor1970s Team! Thanks for the 5-star rating :) Our team is thrilled to know you've had a good experience with our support. We're here to promptly address any issues that arise and ensure your satisfaction. If in case you have further questions or need assistance in the future related to your branded page or email notifications, feel free to reach out. Cherry, Customer Success Lead
Oct. 13, 2023
Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store. Additionally they were the most affordable alternative also.
Hey brando.no Team! We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service. Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority! Cherry, Customer Success Lead
Oct. 12, 2023
KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!
Hey Global Jersey Co. Team! Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support. If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help! Cherry, Customer Success Lead
Oct. 6, 2023
Hey Lutas Anticapital Team! Thank you so much for giving us a 5-star rating! 🌟 We're thrilled to know you're finding the Rush tracking app valuable. If you ever have more feedback or need assistance, feel free to reach out. We're here to help! 🚀😊 Cherry Customer Success Lead
Oct. 1, 2023
Rush is an amazing app to use in order to get accurate information about your orders shipments.
Hey Olley Shop Team! We're really glad to hear from you about how amazing the Rush app is for tracking your order shipments! 🌟 Accurate information is crucial, and we're committed to providing it to you. Please don't hesitate to reach out if you need help with your order shipment statuses or notifications. Thanks for choosing Rush! Cherry, Customer Success Lead
Sept. 28, 2023
I've had good experiences with Rush. The app works well and the customer service is great and very quick!
Hey Fashion Club Amsterdam Team! We're thrilled to hear about your positive experiences with Rush! 🚀 It's wonderful to know that you've found the app to be efficient and our customer service prompt and helpful. If you ever have concerns with the tracking page or shipment email notifications set-up, feel free to reach out. Thank you for being a valued part of the Rush app! Cherry, Customer Success Lead
Sept. 18, 2023
Rush has worked great for our store so far. It was a very simple onboarding process because the app is integrated with existing apps we already use! Above everything else though, their customer service team is available 24-7 and has been so helpful with our questions.
Hello The Range Hood Store Team! We're thrilled to hear that Rush has been a great addition to your store and for your feedback about the onboarding process. Our customer service team is always here to assist, and we're delighted to have been able to help with your questions. If you ever need further assistance or have more inquiries about your tracking page, email notifications or other features, don't hesitate to reach out. Cherry, Customer Success Lead