Rush ‑ Order Tracking & EDD

June 13, 2023

Just had a problem,solved immediately,fast and competent by Gabriel! Very very happy with his support. Thanks,Gabriel!

June 10, 2023

From the moment we reached out to their team for assistance, they were incredibly prompt and efficient. Even in the evening, they responded quickly and provided exceptional onboarding support, ensuring that we were able to set it up smoothly. One individual who stood out during this process was Gabriel. His assistance was invaluable, and his expertise shone through as he guided us through the setup process. Gabriel was not only knowledgeable but also incredibly helpful, addressing all our queries and concerns with patience and clarity. His commitment to ensuring our smooth transition into using Rush was truly commendable. The overall experience with Rush has been outstanding. The dashboard itself is super user-friendly and intuitive. It is evident that Rush has been designed with great attention to detail, allowing for seamless navigation and effortless execution of tasks. The features provided are robust and cater to our specific needs, further enhancing our productivity..

June 7, 2023

If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!

June 5, 2023

I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!

June 1, 2023

Amazing app with amazing support. I had a problem with integration with the Klaviyo and I text to the support and he helped me with every question that I had. I recommended.

May 24, 2023

Cherry, The customer support lady, Im very thankful to you for your cooperation and for fixing all my issues regarding the track order page. a very humble person.

May 19, 2023

Great app and great team if you need support for any question about the app! I recommend it to everyone!

May 18, 2023

had some issues with installation and their support helped right away and let me know what to expect in terms of updates on any pending issues they have with the app.

May 3, 2023

Rush has helped us communicate with our customers about their delivery status. It has significantly gown our business. Great service and customer care.

April 26, 2023

Overall great experience, super helpful as a dropshipper to get understanding of the "unknown gap" is time from China to US, before tracking kicks on. If you're saavy you can use their shipping event statuses to trigger email automation for updates on stages. I did this with Klaviyo then realized I need shopfiy plus to turn off certain emails, regardless still getting a lot of value out of the app -- it does what aftership cant for dropshipping

April 25, 2023

Great onboarding experience. I had a 45 min call with Gabriel. He explained everything very good. I will start using Rush App. No doubt ! If you ar starting with eccommerce , This app is the one to go for.

April 20, 2023

Well served by KenMichael today. Was a complex problem and he solved it quickly! The system works perfectly and everything is explained super clearly.

April 17, 2023

Ken was very helpful. He was fast and he helped me with eveything! I love the app. Its very easy and i really recommend it!

April 10, 2023

This app if the best one I have. Does everything is says it does and more. Impressed more by its features every single day.

April 3, 2023

I've been using and testing the app for a couple of days now and are very happy with the functionality and how it integrates with our store! It is customizable so that it actually works with all of our 3 websites in a different language each! I tested through all the better tracking apps, and this was definitely working best with Shopify markets feature. It is translatable with Langshop and is even customizable with Shopify 2.0 themes. Also, Ken from the support team gave us very quick support with some mobile view customizations. And one more thing - it's one of the very few apps that shows you last mile carrier, which is a very useful feature, as we are sending to many countries in Europe.

March 31, 2023

Friendly customer service aways help on a time ,the customers know anytime where is the parcel.Thank you perfect app

March 31, 2023

I had an excellent experience with Ken's customer service. He was friendly, patient, and went above and beyond to answer all of my questions and concerns. His prompt and efficient service made me feel valued as a customer. I highly recommend Ken and the company he represents for their outstanding customer service.

March 19, 2023

Having tested many tracking apps ( having 7 installed on our Shopify platform and follow them all on a daily basis for weeks now) and found that the majority is having all major problems recognising the couriers we use (DB Schenker Sweden, DHL, UPS, PostNord). At least with this platform there is a huge amount of control in respect to Courier mapping, which is here the most advanced I have seen so far! Tracking information needs to be 100% accurate otherwise it would make no sense to use it at all. + it must run reliable and run in the back ground. When we book a shipment the tracking info is send to Shopify (from our courier platform) and then the racking app should update the tracking link to their tracking page. This needs to work and with the wrong courier mapping this would not work at all. So far all other apps failed here massively. Looks like Rush is outperforming them all. Also the tracking page needs to be clear and not cluttered. I have found only 1 other app which is maybe as good (design wise) but that app was also having problems with the couriers. So it looks like I am going to stick with Rush. Definitely one of the most advanced in terms of upselling possibilities because that is the ultimate goal, but foremost: The tracking data needs to be clear and accurate which it is. Support? Good, fast, helpful and of course very knowledgeable. So I think it needs to be 5 star.

March 14, 2023

super bonne ap^plication je vous la recommande a tous pour developper votre commerce un grand merci...

July 24, 2023

Rush.app has revolutionized my customer retention strategy! With its shipping notifications that direct customers to beautifully designed tracking pages, I can effortlessly showcase upsells and cross-sells. The customizable options, such as brand colors, banners, and featured products, make it a breeze to create visually appealing pages that convert.