Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.0
feedback
316
chart
#189
All reviews
Rating Breakdown
Review RSS Feed
March 9, 2023
Att visa lokala transportörer på spårningssidan minskade arbetet med kundsupport. Tidigare fick vi negativa erfarenheter av kunder som inte kände igen transportörerna, men nu kan vi ge dem en direkt telefonlinje när de missade leveransen av deras beställning eller vem de ska ringa för att boka om och be om de sista leveransuppgifterna. Detta hjälper oss att skapa en direkt kommunikation mellan lokala transportörer och kunder, i stället för att vara i mitten.
Hey Gothenburg Mode Team! We appreciate you for giving us your best remarks on the app especially with how it helps your customers track their orders. If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Cherry, Customer Success Lead
March 1, 2023
Ken and Cherry were very easy to talk with and were very knowledgeable on the topics. Cherry assisted with things quickly and did a good job!
Hey VikingLifestyles Team! Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you 😊 Should you need any other support on the tracking page and email notifications, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead
March 1, 2023
In summary, with Rush, you get not only a top-notch order tracking app but also a dedicated team of experts who are committed to your success. With their support and constant updates, you can be confident that your customers' tracking experience is in good hands.
Hello Gifts For Less Team! You've left a smile on our faces with your wonderful feedback. We're just so delighted to know you had a great experience with the app and our service. This truly made our day! Thank you so much 😊 Please don't hesitate to let us know if you have concerns with the parcel tracking page or shipment notifications. Cherry Customer Success Lead
Feb. 28, 2023
one of the best tracking apps in shopify app store we reduced our support inquiries by half just by installing it
Hey bricomarketfr Team! Thank you for your trust! ❤️ We are thrilled to hear that you appreciate our service and have chosen Rush as your shipment tracking app! We are always here if you need more help on parcel tracking or order status updates 😊 Cherry Customer Success Lead
Feb. 27, 2023
I have to say that Rush is the best tracking app I've come across on Shopify, not to mention their support staff that is very helpful and answers any kind of questions you may have, I highly recommend it. Special thanks to Ken who helped me a lot understand and fix an issue that I've come across.
Hey Dog's Love Store Team! Thank you so much for sharing your feedback about the Rush's great service!❤️ We’re glad to hear that our team’s actions lead to one more happy customer. Ken is indeed one of the best supports we have 🥳 Please know that we're always here if you need more help on parcel tracking or order status updates. 😊 Cherry Customer Success Lead
Feb. 27, 2023
The sales manager Gabriel helped me set up and customize everything I needed help with on our sales call for my shopify store. The work I was expecting to have to do was already done once the call was over, and I can now save a TON of time every week from sending out manual emails to customers. Thanks so much! The best $9/ month I've spent in a while.
Hey The Neutral Newborn Team! Thank you so much for the great rating. We're grateful that we had the opportunity to serve you and to know that you are happy with our service, we'll definitely share this with Gabriel 😊 Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead
Feb. 20, 2023
Rush is an amazing tracking app that I would highly recommend to anyone. The interface is user-friendly and the real-time updates are incredibly helpful. The app accurately tracks packages and makes it easy to know exactly where your shipment is at all times. Overall, I give it five stars for its reliability and ease of use.
Hey BELOVECRAFT Team! Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳 Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊 Cherry Customer Success Lead
Feb. 17, 2023
Sono senz'altro una persona dalle mille richieste e voglio solo il meglio per il negozio e la mia azienda. Fortunatamente sono sempre assistita da un ottimo servizio clienti e il sign. Ken Michael è sempre davvero gentilissimo e pronto ad accogliere ogni mia nuova richiesta. Posso dire tranquillamente che ho qualcuno su cui contare. Splendida app, splendido servizio. Ti ringrazio molto.
Ciao Team Volte® Grazie mille per il tuo feedback positivo! I tuoi commenti sono stati condivisi con tutto il nostro team di Rush, in particolare con Ken! Siamo grati di aver avuto l'opportunità di servirti. Non esitate a farci sapere se avete bisogno di aiuto con la pagina di tracciamento dello stato dell'ordine con marchio o le notifiche di spedizione! 😊 Cherry Customer Success Lead
Feb. 10, 2023
Amazing app and the team behind it is even better highly recommended they have amazing offers too compared to competitors they are the best
Hello denmarkia Team! Aww... You've left a smile on the faces of our whole team. We're just so delighted to know you had a great experience with the app and our service. Your feedback made our day! Thank you 💚 If you need further help with the parcel tracking page or shipment notifications. Just feel free to ping us. Cherry Customer Success Lead
Feb. 9, 2023
Amazing app that has all the features I need and even better customer support. Highly recommend Rush.
Hey Chat Et Moi Team! Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳 Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊 Cherry Customer Success Lead
Feb. 2, 2023
Great app so far, support was fantastic with setting everything up easily and quickly. So far so good!
Hey Shower Curtain Emporium Team! Thanks so much for sharing your review about how great the app and service for you❤️ Please know that we're always here if you need more help on parcel tracking or order status updates. We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Cherry Customer Success Lead 💚
Jan. 30, 2023
Gabriel helped really good, very quick with answering but also ready to help me with setting up the tracking page
Hey AlphaStallion! Thanks for leaving us such wonderful feedback. We're just so delighted to know you had a great experience with the app and our service. Gabriel will definitely be happy to read what you wrote. If you ever need further assistance, please don't hesitate to reach out! P.S. Hope you are enjoying the new tracking page builder! 👍 Cherry Customer Success Lead
Jan. 24, 2023
Very helpful customer support:) Has helped me with many things and their dev team can fix things quickly
Hey Minioskopet SE! Thank you so much for taking the time in sharing your feedback. We're grateful that we had the opportunity to serve you. We are pleased to know that you are happy with the service! 😊 Should you need any other support with the parcel tracking page or email notifications, feel free to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead
Jan. 23, 2023
Great app, caring people. App hasn't crashed one in a year of use, nor have I had any customers complain about it (that is unheard of haha). I am happy with the use of this app for now and look forward to the updates it provides as they continue to grow.
Hey Combat Iron Apparel Team! Thank you so much for giving us your best remarks on our customer service and as a whole. We truly appreciate your support ❤️ If you need any assistance on your parcel tracking page or shipping notifications, just feel free to ping us :) Cherry Customer Success Lead
Jan. 19, 2023
Rush is een top app! De app is heel gebruiksvriendelijk en eenvoudig te navigeren. Gabriel, onze klantenservice medewerker, was ook geweldig en erg behulpzaam bij het instellen van de app en het oplossen van eventuele problemen die we tegenkwamen.
Hey Fenroy Team! Wow! Thank you so much for your great feedback! ❤️ 🥳 We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊 Cherry, Customer Succeed Lead
Jan. 16, 2023
Great app working perfectly! They are adding many new features and improving the overall experience. Also the customer service is top notch, highly recommended!
Hey BenBee team! Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around!❤️ Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead
Jan. 11, 2023
Seamless integration and very prompt support! Easy to understand interface and smooth configurations. Definitely recommended
Hey Squish Town! We are pleased to know that you are happy with the Rush app and service! Thank you for your support ❤️ Please feel free to let us know via chat or email if you need any help with the tracking page, or email notifications set-up! 😊 Cherry, Customer Success Lead
Jan. 10, 2023
Best app for live tracking. Fast and helpful support got my issues and questions solved in no time. Would recommend to any shop owner!
Hey FearlessKicks! Thank you so much for taking the time to post your feedback. We're grateful that we had the opportunity to serve you and for your support 💚 Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊 Cherry, Customer Success Lead
Jan. 4, 2023
It's great so far. Especially the klaviyo flows which they do for you. Rush support has been very supportive.
Hey PETSO! Thanks so much for sharing your feedback. We're glad that customers like you are having a great experience at Rush. Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊 Cherry, Customer Success Lead
Dec. 22, 2022
Supports helps you a lot in setting up the app for your store. I would recommend this app to everyone.
Hey HuisGym! Thank you so much for sharing your review about the Rush ❤️ We are always here if you need more help on parcel tracking or order status updates. 😊 We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Cherry Customer Success Lead