All reviews

Rating Breakdown

  • 5
    85% (53 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    11% (7 ratings)
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5 / 5 Share

July 28, 2014

Whiplash is awesome. It's easy to use, and I've had no problems. I really get the feeling that the staff there set up the business with sincerity and they seem to know exactly what a small business like me needs. Use them- it will free you up to do other things- like get more sales, develop products, take a vacation, etc. The interface is incredibly easy to use. I have a link to their URL, and I can see at a glance what inventory I have left, which orders are pending, etc. But I never really have to check because they always take care of everything. I must admit that while I like to emphasize a positive experience in a review- I'd like to save anybody who is reading this review from using Shipwire. Myself and many others refugees have had the terrible experience of using them, and at this point I'm blown away at how much better my experience is. Wow. Had to include that. Thanks for reading and happy fulfillment!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2014

Whiplash has been very helpful in getting my products to my customers. They have not yet missed an order to any of my customers. I had quite a few questions when getting set up and James, the CEO was very helpful and answered my questions directly. I think my company challenged them a bit with far larger than normal packages and worldwide shipping destinations but with a little tweaking and support they have adapted and everything is working automatically now. My company is located in Canada and shipping out of the USA saves my customers money. If you don't want to do your own shipping then I'd recommend using whiplash!

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

April 1, 2014

Whiplash has been a very pleasant surprise. The simplicity, speed, and reliability of their operation is unmatched, and I've either used or evaluated almost every other fulfillment service out there. Please don't use Whiplash if your Shopify store is in competition with mine, because then I would lose the competitive advantage that Whiplash provides. If, on the other hand, you are selling something completely different than I am, and if you want to save money and time while having a totally pleasant experience, then you might want to give them a try.

Using app

About 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2013

I went with Whiplash after considering other fulfilment company (Shipwire and some others). While Shipwire caused me headaches and was very complicated to setup, Whiplash was ready to work in just about 2h and just one simple phone call to answer all my questions! Honestly I highly recommend them!! They are simple, straight forward and really awesome! The packaging is impeccable too!! Go ahead, you won’t be disappointed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2013

I decided to try Whiplash after pulling out most of my hair dealing with another fulfilment company (namely, Shipwire). It's been a few weeks and, in comparison, I am finding Whiplash like a breath of fresh air. Their systems and interface are refreshingly straight forward and simple. And the customer service is quick and friendly. I highly recommend them.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2013

I've been using whiplash for about 8 months, they've been awesome. The process of taking orders and posting them out becomes completely automated – I've saved so much time!

Store

8-BITTY

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2013

We've been using Whiplash for our fulfillment for over a year now. It's been absolutely fantastic. It's a great company run by real, actual (and super nice) people that have helped us out with every odd, unique situation we threw their way. Totally recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2013

It is great, makes integrating with Whiplash easy as pie. Would use them and it again!

Store

JIX

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2013

We have been working with James and the team from whiplash for many months and are continuously impressed with their hands on approach. The are partners in the truest sense of the word and treat our customers as their own and its feels great. This app is a great example of how they are continuing to push forward and offer a great service.

Store

HOLSTEE

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 30, 2013

Great company, run by good people who actually care about what they do. Since signing on with them to do my fulfillment they've continuously grown their company in great ways.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2013

This company is incredible for taking care of shippping your products - we have used them since we opened and have not had one issue and nothing but great service - they take away all the headaches of shipping products - HIGHLY RECOMMNEDED!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2013

These guys are great and so is their service. Very happy! Can recommend this app to anyone.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2013

Yea - these guys are gods. Everything works without a hiccup and amazing personal service to boot. Couldn't be happier. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2013

Oh my God, I have my life back! Thanks to Whiplash and their shopify app I no longer spend every waking minute packaging and shipping my stuff! This works great!

Store

BURN

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2013

We were new to order fulfillment and Whiplash has exceeded all our expectations. Their app works perfectly and their web interface is slick and easy to use. Their shipping is fast and flexible, and their customer support and communication is unbelievable. These guys are the best.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2013

Whiplash is an amazing fulfillment company, and their Shopify integration only makes them better! The app is easy to install and allows direct coordination with the Whiplash online interface. Plus, the folks at Whiplash are extremely responsive to anything you need help with! Great app, great company.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2013

I have trust issues. I was struggling with orders and looking for a fulfillment service for over 5 years, and not one could accurately explain to me how much it was going to save or cost my business...until someone pointed me in the direction of Whiplash. I literally traveled to their shipping center and delivered my products by hand, and they are a small, highly organized, honest, and cost-effective solution. I've been able to spend the 20+ hours of work spent on shipping on what matters, developing good products.

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 23, 2013

Talking to other fulfillment services felt like talking to a car salesman and a high school teacher. Features were pushed to us whether we wanted them or not and it felt like we had homework to do before we could use their services. Whiplash is fulfillment done right. The interface is uncluttered and intuitive. It has everything we need, nothing more and nothing less. And customer service is like talking to a buddy that cares.

Using app

About 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2013

We've been using Whiplash for over a year and have shipped thousands of orders with them with out issue. Fast and dependable with great customer service and an easy intuitive interface.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2013

Getting orders out the door with our brand standards used to be a bottleneck. Now its effortless.

Using app

3 months

Total reviews

2

Average rating

5.0