Sportexpress Co Za review for Loyalty, Rewards & Referrals

July 28, 2015

An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points. We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you! We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue, For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.