S Loyalty and Rewards Program
Grow loyalty with a delightful rewards program & referrals
Rating
4.5
feedback
226
chart
#23,876
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
11%
-
Less than a month
37%
-
Less than a year
23%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify app are quite mixed. While some users praise its ease of use and customer service, others are extremely dissatisfied with the lack of support provided. Positive themes include the app being easy to install, user-friendly, and offering good customization options. On the other hand, negative themes revolve around the app's poor customer support, high pricing for certain plans, and issues with translations and currency limitations. Some users also mentioned concerns about the app slowing down their store's speed.
Highlights
Review RSS Feed
All reviews
May 17, 2026
DO NOT even consider using this app. They provide no support. I have contacted them 3 times in a week with no reply. It's as if they think they can just collect money and screw their customers. This is absurd. Fed up with all these apps that provide zero support. Shopify needs to remove this app. Whenever I have issues (all related to customers who can't access account or sign up for one), I'm told it's my fault or my customer's fault. It's incredibly annoying. Nothing ever gets fixed. Clearly, if a customer has an account with my store, it should also be able to create a loyalty account but if you ask this app developer, that's not true. Somehow, some way they are doing something wrong. I would look elsewhere. i just waste time trying to get this thing to work. Once installed, it's a lot of work to switch to another app which is what they count on. Now I'm left to find another app where my customers can actually partake in the loyalty program that we pay for monthly. Ridiculous.
Sorry for any confusion or inconvenience caused. Our engineer checked and found that the customer always checked out as guest and never created an account with your store. You may want to ask him to create an account on your account registration page. I'll send you a more detailed explanation and instructions in the ticket.
July 29, 2024
Thank you for your review. We hope you continue to enjoy using our app!
June 28, 2024
No customer support, sent multiple requests and no response.
To the Eagles Wings Natural Health team, On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions. We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via [email protected] . Looking forward to assisting you!
May 30, 2024
Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.
Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.
May 11, 2024
Très facile d’utilisation
Appreciate the review. We're happy to hear that the app was easy to set up and use!
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