All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

3 / 5 Share

May 30, 2024

Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.

Using app

9 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.

3 / 5 Share

March 7, 2023

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

Using app

20 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! We're glad you find our features useful and hope that you find more value in our app as you continue to offer your loyalty program!

3 / 5 Share

June 1, 2022

The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month. Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%

Using app

11 months

Total reviews

7

Average rating

4.7

3 / 5 Share

June 2, 2021

I needed a basic loyalty program, and this app has helped me to get it running the same day I installed it, the only downward I have seen is that it slowed the speed score of my store by 3 points

Using app

16 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your review. We care about our app quality. My colleague has reached out to you for more information by email.

3 / 5 Share

May 12, 2021

使い始めたばかりですが、良いアプリだと思います。しかし、日本語に対応していないので少し使いにくいです。デザインも良く、他の同種のアプリより気に入っています。しかし、このレビューを書こうというしつこい励ましは嫌いです。。

Using app

About 1 hour

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 27, 2020

The App itself is very nice, lots of options & pretty layout, easy to customize. When free trial expires you find out you cannot use much of it. The price for the next plan $20 a month is not worth it. Other apps offer same features for a lot less.

Store

OVRLAi

Using app

16 days

Total reviews

7

Average rating

4.7

3 / 5 Share

Dec. 21, 2018

So far so good - let's see how well it integrates and works.........................................

Using app

38 minutes

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 6, 2021

Pros 1) Good app in terms of basic operations. 2) Good support CONS 1)You cannot remove any points for tagged orders ; you have to go to the app and manually remove them. Meaning if I want to make an order ineligible for points then the above needs to be done rather than a quick process. 2)They count all orders in their pricing calculation. So all our test orders, Cancelled orders, orders created but deleted everything is counted so its unfair All in all I would say you can choose alternates if possible. If you don;t find anything this is fine too; but nothing great as such to be wowed about. Remember apps like these want you to begin with them so that you stick with them later as you have data. So for long term the above CONS are bigger than the PROS of the app. Please BE AWARE!

Using app

Over 5 years

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 29, 2017

Cannot fault the service, the team are always on hand to help out - the app works well and looks the business! BUT WOW, it is SOO expensive.... considering moving due to high fees.

Using app

11 months

Total reviews

2

Average rating

4.0

3 / 5 Share

July 21, 2017

So far it is very easy to use!

Using app

19 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 31, 2013

Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page. As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw). Once we see some results, I'll come back and review again to let you know how that worked out. **** Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor! *** I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!

Using app

23 days

Total reviews

3

Average rating

4.3