All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 16, 2021

Point services are widespread in Japan, so I am grateful for this service. It's a little difficult to use and difficult to understand, but at this point there are many services that I'm grateful for.

Using app

About 1 month

Total reviews

5

Average rating

4.8

4 / 5 Share

May 19, 2021

I just use this app for 20 mins, I'm not sure its really good or not for my store, but the first impression is good, easy to setting.

Using app

29 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

May 3, 2021

Buena aplicación, el plan Basic demasiado caro por lo que ofrece. En general es fácil de configurar.

Using app

About 1 hour

Total reviews

13

Average rating

3.9

4 / 5 Share

March 30, 2021

Good system for simple points based loyalty - would love if integrated more with shopify POS. It's also a bit pricey.

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 18, 2021

so far so good. lets see how it goes! Only just installed and set up and it seems very straightforward and easy to do. would love a little more editing on the 'congrats' messages but who know si may find that later :) Seems streamlined and okay, about to test and see how it goes live.

Using app

About 3 hours

Total reviews

7

Average rating

3.7

4 / 5 Share

Nov. 19, 2020

So far so good, but i'm using Langshop as traduction for french and spanish side hope to make it work seemlessly with Loyalty

Using app

About 1 hour

Total reviews

8

Average rating

4.6

4 / 5 Share

Aug. 23, 2020

Currently getting my store up and running.. and really like this App for reward programs. I really like being able to have free items for rewards. I would have given it 5 stars but it would be nice to be able to give out points for writing reviews from purchased items, and participating in blog posts.. Hopefully that will be coming in the near future. That is all i can report at this time until i see it running live. Thank you and have a good one!

Using app

About 17 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 30, 2020

App was great but its very expensive so I cancelled because not enough customers were using the rewards it didnt make sense cost wise for me

Using app

About 1 month

Total reviews

5

Average rating

4.0

4 / 5 Share

June 1, 2020

So far so good. I am excited to see how this works. Set up has been pretty easy. And I know my customers will love this.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 2, 2020

Still new to this. Need to learn how to use it.Bonus point given for making it friendly for a dummy user.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2019

Looks good right now. Just started so let's see where this app will take us and how useful it will be.

Store

Ultima

Using app

About 1 hour

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 12, 2018

Really love their quick and supportive customer support team! They have been helping me along the way from setup to customizations to troubleshooting! Big shout out to Crystal, extremely attentive and quick problem solver! The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

Using app

4 months

Total reviews

4

Average rating

4.3

4 / 5 Share

Nov. 16, 2017

We are using the App for two of our online stores and are happy with the ease of use and responsiveness from the team. The Loyalty program is easy to set up, manage and run and would recommend it.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 16, 2017

A little pricey, but works as expected. Tech support is good, new features being added regularly. I wish the widget font could be customized to match the site font. It would make it look much more customized.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

April 5, 2017

prompt reply and very resourceful.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 5, 2016

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Store

Test Cp

Using app

9 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Nov. 17, 2015

The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.

Using app

29 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 16, 2015

We are a small but hard working company making sewn accessories. Our customers are very loyal and buy repeatedly. This was a great way to reward them for this and thank them for their continued support. This app works great and is very simple, straight-forward, and makes sense once you use it and see it in action. We haven't any negative issues -only positive- and they even created the widget to have our logo on it for free. Much appreciated! I'll give it 5 stars when it adds a few additional features like social media sharing rewards, ability to add a free product as a reward (that doesn't let the customer choose the product color), or other ways to reward customers with points for other achievements. I don't want to manually keep track of any of this- and I doubt any company large enough to offer a rewards program has the time to do so. Cheers for having such a smooth running app! My customers went nuts for it! And our sales boosted instantly when we installed it. I look forward to tempting them with points in the future.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 11, 2015

We're still new to the app, but the experience launching it was absolutely terrific. Some of the best customer service I've ever received.

Using app

4 months

Total reviews

8

Average rating

4.6

4 / 5 Share

Oct. 10, 2014

Really responsive and helpful support team. The program has helped us give back to our loyal customers and grow our mailing list with the Fan Builder add-on.

Using app

3 months

Total reviews

2

Average rating

4.5