Coloured Raine Cosmetics review for Loyalty, Rewards & Referrals
March 20, 2019
You can't change the settings of the rewards program at free will even when you're subscribed to the highest paid plan. This is no good. You literally have to email their support so they can make the necessary changes. I will no longer utilize this app.
Thanks for your review. Since we do not encourage merchants to change the point earning ratio frequently as this can cause confusion to shoppers, we require merchants to contact our support team if they want to make changes related to points earning. This process can give us a way to highlight important notes about the change and to verify with the merchant that the change is correct. Hope this explains. Sorry for any inconvenience caused and I hope that you can understand our rationale. If you need our help, please do not hesitate to let us know.
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