All reviews

Rating Breakdown

  • 5
    89% (141 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 99% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2021

Great customer service from the developers and team. Perfect app to automate free gifts in customer carts.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2021

Very fast customer support! Helped my store offer multiple gifts based on cart value. Would recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

Great app, does what you need it to do. Needed some help with backend and support was immediate with a fix. Very satisfied!

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

March 5, 2021

It's pretty easy to use, we tried it for 3 days with a special offert to get a free gift when ordering a certain amount on our e-shop but we didn't set the time zone correctly so we had a small issue that the support service helped to fix. For next campaign we will definitely purchase this app.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I have this installed only a day but for far I'm delighted with it. I loved the look of it from the get go and its very good to do free gifts. I wanted to do layered gifts which it didnt quite know how to figure out but I wrote and voila, Adam sorted it for me for the next day. Super service. Thank you, Excited to know how it impacts my sales. Thank you.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great app that does the job we want after having tested many apps, does not use draft order mode, which can be compatible with others apps! The only thing is that it duplicates the SKU, which we could manage with our logistics third party connector. Adam is of good support and can help customizing a few things :)

Using app

9 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 22, 2021

We use this app to promote incremental sales - very easy to set up, looks great from the customer side, and the tech support is very responsive. Would highly recommend.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Great App. Easy to use. Small issue fixed in just a few minutes by Adam who got on to it instantly. Thank you Adam

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

This is a great app, very easy to use. The customer support was brilliant! I would recommend this app to anyone looking for a quick solution.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Very easy to use, great app and even better support. Only thing I would suggest is being able to select collections on cart total otherwise love it.

Using app

1 day

Total reviews

10

Average rating

5.0

1 / 5 Share

Jan. 31, 2021

Interesting to read all of the great reviews, because our experience was completely the opposite. Once you install the app, the code overwrites your existing theme template (there is no option to make changes prior to enabling the app -- it just automatically installs). We had so many glitches due to our website having more complex programming. The app interfered with 1) our newsletter pop-up and 2) our Add to Cart buttons. Initially, the Add to Cart button was duplicated on product listings i.e. 2 Add to Cart buttons appeared. When I notified Adam of this, he requested access and did something to "fix" the bug. Now, some of our product listings don't have the Add to Cart button at all. I reached out again, and he said, verbatim, "i check your issue for you but this app do not touch “add to cart” buttons in your store. This will be issue for your theme developer." He seemed to be communicative and timely on the first day I downloaded the app. After that, communication has been very lacking. Strongly recommend against installing this app if you have a more robust site.

Using app

5 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, i checked this issue in your store again, to be 100% sure i can write this. Your store contain lot of apps which do the same functionality + custom theme. Thats probably reason why you think this app is problem. Yes you are right, your store is robust, but robust of chaos. Sorry I write you like this, but please first check your store properly, before you will write some of app is guilty for your mess. Anyway, if you will need any help, I can check your store globally and help you to repair. You can write me to email [email protected]

5 / 5 Share

Jan. 27, 2021

Very powerful app, have all the options we need, and customer service is superfast and very helpful. Just awesome!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Adam provided great customer service and the app is beautiful on my site! My website has had a lot of custom programming so the app did not work when it was first installed so I wrote an email to the support email and within less than 24 hours Adam helped me to get the app working on my site. The app is a bit pricey but offering gifts with purchase have helped us to get our average order value up. So we'll see with time if it really pays off but I think it does!

Using app

5 days

Total reviews

6

Average rating

4.8

5 / 5 Share

July 21, 2021

The support is great, solved our issues quickly! The app itself is great if you want to boost your sales.

Store

SHOKO

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

We are very happy with this APP and even better our customers are happy. A free sticker made a world of difference. Thank you !

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 7, 2021

The biggest negative about this app - if your free gift sells out it will not deactivate the free gift offer automatically - this seems like an easy fix but the support team said the only answer is to manually deactivate the offer. I do not have the time to constantly watch my inventory and do not want to cause more work or issue for myself of my customers if I over sell a free gift.

Using app

5 days

Total reviews

3

Average rating

4.0

Developer Reply

Hello, we are so sorry about this missing functionality. We will add it in next app version and contact you then :) If you will have any other questions, just write us to [email protected]

5 / 5 Share

Jan. 5, 2021

his app really saved me. I was searching for an app that would allow me to give a free gift to my customers if their order value is above a certain threshold. I tried several apps before this but none of them gave the required results. But thank God, I found this app. And the best part about this was the quick and witty customers service who would are ready to fulfill all our doubts at the very earliest.

Using app

About 19 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2022

The app is very useful and easy to use and install on your online store. It really made a difference in our customer service and client satisfaction! And also, the team is very helpful and available, always here to improve the app. I absolutely recommend the app as it works perfectly. 100% worth it!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 1, 2020

A MUST have app! Very easy to set up and use. The support is outstanding and quick to respond. Thanks!

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 26, 2020

Just exactly what I'm looking for. Friendly app and fast customer support! This has been so far the easiest to use.

Using app

31 minutes

Total reviews

7

Average rating

5.0