All reviews

Rating Breakdown

  • 5
    88% (164 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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1 / 5 Share

July 27, 2021

I started using this app to give free gift over a certain purchase value but the customers can add this free product without any purchase due to some error in the app. I have highlighted this issue for last three days but no response. Multiple follow ups. moreover the app is buggy. It doesn't allow all design changes it claims it can which also i have highlighted since last 20 days. I am planning to remove it. and won't suggest anyone to use it. Sorry I gave the access but no changes were done expect continuous emails to me to remove the review. I am removing your app today as now it is even interfering with my checkout due to your code. Its lead to lot of abandoned carts since it impacted my checkout and also lot of fraud happened due to this app. sorry but I need to be truthful about your app.

Store

Belora

Using app

22 days

Total reviews

10

Average rating

2.2

Developer Reply

We are so sorry about your frustration. Yes, we wrote you lot of emails about your problem, but we need your reply to help you fix it in your custom store. We are so sorry this app do not work for 100% together with other “free gifts” apps you have in your store. So please reply to our emails and we will help you exactly like we helped many merchants before. We see you still using this app. If you need you can uninstall it and we can refund you. Again, we are so sorry but we need your cooperation. Best regards, Adam

5 / 5 Share

June 25, 2021

We just started to use this app to run our promotion campaign, so far so good...We did not know much about the product detail at the beginning, but their developer Adam in support team gave us a lot of helps and always responded to our all kinds of questions on time.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2021

Just installted the App and my gift was up an running within a few minutes. Adam from the support team was so helpful, I love that they have a live chat on their support team so you get your support immediately. Your really do not need to be techy to use this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

This app was so helpful for an offer we were running. And the customer service was great and very helpful!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 21, 2021

The app is great if you're looking to include free gifts with purchases over a certain cart value. Technical support is also very responsive! We experienced some glitches, but Adam was able to resolve them within 24h of receiving our message.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2021

Great app, it does exactly what we needed for our ecommerce site, it is easy to use and there is excellent developer support when needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 12, 2021

This app crashed my website and even after uninstalling the app my customers were not able to view my products took us hours to fix and we are tech-savvy BE VERY CAREFUL if you download this app!

Using app

3 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Hello, this problem is already fixed :) So sorry about it. It was because of new app update, but its already fixed and all is ok now. Anyway, you can write email to [email protected] and we will check your store and try to help you. Best regards, Adam

5 / 5 Share

May 10, 2021

Amazing app for gift functionality. Easy way to add special fun promos to your store. Support is super responsive as well!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

I really appreciate customer service who very helpful. I'll explore further to use your fitur. Thank you

Store

Respiro

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Great customer service from the developers and team. Perfect app to automate free gifts in customer carts.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

Great app, love the look and versatility to offer customers a range of free gift option. Excellent customer service. Thank you!

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

April 1, 2021

The best cart software for free gifts out there, we have tested it out several times. Works really well.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

Very fast customer support! Helped my store offer multiple gifts based on cart value. Would recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

Great app, does what you need it to do. Needed some help with backend and support was immediate with a fix. Very satisfied!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 17, 2021

I love this app even without the pro version you can do great things. The customer support is more than satisfied, very reactive and ready to help for free

Store

KPRIZ

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2021

I'm waiting on more advanced features such as the ability to apply gifts to entire collections and setting your own gift box colour with hex codes but it does the job and support is fast and friendly.

Using app

14 days

Total reviews

5

Average rating

4.8

Developer Reply

Hello, at these days, we are working hard on these features. Hope, functionalities will be done until end of this month. UPDATE - This functionality is already done :)

5 / 5 Share

March 5, 2021

It's pretty easy to use, we tried it for 3 days with a special offert to get a free gift when ordering a certain amount on our e-shop but we didn't set the time zone correctly so we had a small issue that the support service helped to fix. For next campaign we will definitely purchase this app.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I have this installed only a day but for far I'm delighted with it. I loved the look of it from the get go and its very good to do free gifts. I wanted to do layered gifts which it didnt quite know how to figure out but I wrote and voila, Adam sorted it for me for the next day. Super service. Thank you, Excited to know how it impacts my sales. Thank you.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great app that does the job we want after having tested many apps, does not use draft order mode, which can be compatible with others apps! The only thing is that it duplicates the SKU, which we could manage with our logistics third party connector. Adam is of good support and can help customizing a few things :)

Using app

About 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 22, 2021

We use this app to promote incremental sales - very easy to set up, looks great from the customer side, and the tech support is very responsive. Would highly recommend.

Using app

11 months

Total reviews

4

Average rating

5.0