All reviews

Rating Breakdown

  • 5
    91% (88 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 7, 2019

I wasted about half an hour on this. the support section has a couple of 30 second videos and "coming soon" from what I guess is a couple years ago. seems under developed and abandoned. maybe the features work, but I'm not going to email the developers to get basic setup instructions

Using app

35 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Our app is not abandoned or under developed. In fact we are constantly improving and adding new feature. I do admit, that we do not have enough support videos. This is something which we will be adding in the next few weeks. We were slammed with new feature requests and customization requests, Hence we have not been able to create video content for our support and faq section. We should have 30 sec 'how to videos' for each feature that we offer, in next few weeks.

5 / 5 Share

Jan. 21, 2019

Very quick response. I will give this app a thorough try. I hope I will be provided a link for my representative to log in to his dashboard, which I couldn't find it anywhere.

Using app

9 days

Total reviews

7

Average rating

4.7

4 / 5 Share

Dec. 21, 2018

I looked at a lot of other Affiliate apps and in the end, they all promised alot, looked professional, but didn't deliver when it came to technical help, customizations, features or support. An important part of our selection process was that their solution offers the ability to implement 3 tiered (Rep, sub-rep, customer) commission structure - which other apps can't support. SalesRep by Chief Software may not look fancy, but is very functional, they are SUPER responsive and their support is excellent. They provided many look and feel customizations for me for a very nominal fee. I am happy to be working with them and recommend them to others.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 19, 2018

Still in the first week of trying out the app. You might have to do additional things to your store to get it to work that aren't in the instructions. Like turning your store accounts/members function to "ON". They are in the process of preparing more videos and were really helpful with getting the app to work. I can see how this will be an amazing app if I get people to use it. Also I wish you could add some more text to the Sales Rep Sign Up Page so I could explain the features of the program.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

We are still in the process of customizing the app to our needs but Vik has been nothing short of incredible and accommodating! Our sales process is a little more complicated than most but Vik and his team had no problem understanding and asking great follow up questions. The app has a lot of features and because his team is so willing to make adjustments/customizations for your needs, you will never have to look elsewhere for a better solution! I did research on the other apps that perform a similar function on Shopify and this was by far the obvious choice!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

I love this app! I don't normally write reviews but this app is great for tracking what your sales reps are selling! Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

The team behind this app has been extremely responsive and willing to implement new features upon request. 2 features we requested were quickly implemented in a matter of weeks.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

The app is extremely easy to integrate, use, and scale. I'm incredibly impressed with the product, and especially the team behind the product - led by a gentleman named Vik. The customer support provided by Vik blew me away, and what's more amazing is that he delivered the service from even before I was a paying customer. Vik has gone as far as working with another app we use called Bold recurring payments to see if integration between the two is possible. They have an amazing dashboard, signing up new reps is built with virality in mind. I couldn't be happier. Thank you Vik!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 16, 2018

I wanted to use this app for tracking sales commissions, but when I started to implement it was very clear that this application was not ready for primetime. Many bugs, some of them simple like buttons appearing more than once or menu options that were supposed to be hidden showing. Very bad mobile support. It is like someone did this as a quick project and not something that you would want to represent your professional business to sale reps.

Using app

Over 5 years

Total reviews

3

Average rating

2.0

5 / 5 Share

Aug. 2, 2018

Vik and his team are great with the App to provide me on https://coolstone.co.uk/ timely support and necessary customization. The App covers many necessary options for building transparency for your Sales Reps and your business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2018

This app is EXACTLY what I’ve been needing to grow my business! I am so excited!!! Vik was amazing helping walk me through how to use the dashboard and helping with adjustments to fit my needs! Vik and his team added so many features I had on a loooong wishlist I sent him. I couldn’t be happier and my affiliates love how easy it is to use. Thank you SO much!!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

Vik and his team were so awesome to deal with, and the amendments that they made to the app to work with our store was absolutely amazing. I highly recommend this app if you are needing wholesale or looking to have affiliates. The app dashboard is also very easy to understand / customize to your own needs. Thanks again for all the support, you and your team are the absolute best!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

VIK IS AMAZING!!!! SO MUCH HELP WITH MY APP. I HIGHLY RECOMMEND THIS APP. IT'S SO MUCH CHEAPER THEN THE OTHER AND GIVES YOU SO MUCH MORE FOR YOUR BUSINESS. I AM VERY GRATEFUL TO GET THE COSTUMER SERVICE WHEN I NEED IT. THANK YOU VERY MUCH, MAGGIE T.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2018

This app works! Our sales team can easily generate wholesale and client invoices in under a minute! Sales and commissions are all tracked in the dashboard! Our sales team also loves the affiliate link that tracks commissions from retail customers. Vik and his team have been amazing to work with, this is a 10 STAR app!

Store

Myspray

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2018

This app is still brand new on our shop - We haven`t had the time to fully test it out as yet. But so far and just from the first look (talk of love at first sight) we are sure it meets or exceeds our dream for a commission based system. This is incredible - the layout is clean and user-friendly too. Above all, Vik was helpful in fixing a minor bug and set up everything for us. Thank you Chief Software Solutions - with love from Shop Yadley <3

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

What a great app! This is exactly what we needed. It helped our sales reps so much! They Developers are great to work with as well, they changed a few things for us and it really helped us!

Store

Luxmd

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

Great app! Our sales guys love it. Does exactly what they've been asking for. Chief software solution guys were very easy to work with when we ran into a couple of minor things. Thanks guys!

Using app

21 minutes

Total reviews

1

Average rating

5.0