CSS Sales Team
Sales team
Rating
4.8
feedback
100
chart
#1,880
All reviews
Rating Breakdown
Review RSS Feed
Feb. 2, 2021
We need a solution for our salesman. To be able to give our team the tools they need to make the sale and to help grow our business is incredibly important. Sales Team has gone above and beyond to make sure that we the app operates in every way our business needs. From support to personalized touches, we recommend this app if you have a product and want to take your sales to the next level.
Jan. 20, 2021
The people at Chief Software are VERY nice people and are quite responsive. But after MONTHS of trying and paying a lot of money for customizations (which took months longer than the original estimate of a few weeks BTW), the app just DOES NOT WORK. Many of the basic functions are broken and the coding is just plain sloppy. After using many different Shopify apps over the years, I have never encountered one this bad and am extremely disappointed that I wasted my time and money. I'm not sure how they have any positive reviews except for their kindness and their accessibility to schedule a call. I do wish the team well, but really need to let others know how bad this app is.
I am extremely sad to hear that you had a bad experience. We had created the sign up page with multiple custom fields that you needed and a directory page where customers can select their own style concierge. When we tested things it was working as expected. In fact you were also able to sign up as a style concierge and sign up a test customer to a rep from the directory page. Also when you launched, reps were able to sign up and their sales were tracked back to them. Our features are working well for our other clients and we see most of our clients grow their sales team and total sales using our app. We always fix all issues that are reported by our clients, right away. In the last 6 -8 weeks we didn't hear any complains from you. Please let me know, what didn't work well and I'll make sure our development team fixes it and make it right for you. We are committed to our clients and I want to make this right for you. please let us know what didn't work well and we will get it fixed asap. Regarding the time to finish the project, as new requirements get added, the time lines do increase. I wish I could have gotten all requirements in one go, so we wouldn't have had to do multiple iterations.
Jan. 20, 2021
I am in the process of setting up the App but the administrators at Sales Team- Specifically Vik have been a tremendous help. While I can't yet speak to the entire user experience, I can certainly attest to the fact that these guys are very accessible and ready to assist in whatever way needed. Thanks Vik and team!
Thank you for the review :) . We will make sure that the app works properly for you and it helps you grow and scale your sales team and in turn grow and scale your sales.
Jan. 19, 2021
Good app with a good team. Comes with most everything out of the box. But the team is very knowledgable on any customizations needed for you application. Backend is a little clunky to use, but they are continuing to improve the app regularly. I would recommend.
Thank you for the review :) . We have had similar feedback for the admin side of the app from our other clients , hence we have developed a new UI version of the backend this year. I will enable this for your store. Looking to get feedback from you and improve our UI even more.
Jan. 19, 2021
One of the most versatile app to grow your wholesales business. Loaded with features and great support. I highly recommend it.
Thank you for the review :) please let us know if your sales team needs any other features and our development team will work on it.
Jan. 18, 2021
Works great, support is amazing and the team is very helpful. Will definitely be using the app for the long term.
Thank you for the review :). Looking forward to serve you and your sales team for years to come.
Jan. 12, 2021
Brilliant support. Efficient, helpful and reliable. The support has helped massively. Thank you.....
Jan. 6, 2021
Amazing app, Amazing Support. Using this app since 3 months and have no complaints. They provide best service and customization.
Dec. 30, 2020
This app works great, it has all the features we were looking for to make our small business run smoothly. Our sales people have access to everything they need on a day to day basis. The support team has also been outstanding. The response time is excellent, Vik helps us troubleshoot issues we are having and even when it's our error, he takes the time to walk us through the steps to make sure we get it right. Vik has helped us create and perfect our teams experience!
Dec. 16, 2020
After testing this app on our store and finding we needed some customization to meet our needs, Vik and his team were quick to respond. They provided custom development within the app and seamlessly integrated Sales Team with other apps on our store. Their customer support is excellent and the solutions they offered have automated multiple processes for us. I would absolutely recommend this app, Vik and his team!
Dec. 10, 2020
This app is awesome, and their customer support is the best I've seen on Shopify. The app lets you tag customers to sales reps, and is tracking the rep's progress. Finally - we don't have to manually extrapolate data to tell us what we want, this app does it for us, and we ensure that our sales representatives are properly compensated for the client base that they have developed. Really a good app, and much better than the other sales rep apps that I have tried using in the past. I aam awful with tech, and got on a screen share with a customer support rep, who was very helpful and got me set up within 15 minutes. This company needs to give their customer support rep , Vik, a promotion- you are amazing bro, and a great asset to this company!!!
Dec. 1, 2020
They were very helpful with our request and specific application needs we were pleased with the result and ease of contact throughout the optimization.
Sept. 24, 2020
Support was very rapid and solved my issues entirely. I was able to schedule a screen share session (a really helpful thing) to triage my problem.
Sept. 17, 2020
Great App very useful. Vik and his team are always responsive. They even customized the app for our company. Our sales reps are using the Sales Team App . It also has a nice dashboard and makes our life easier to analyze our sales. Simply the perfect app for any affiliate program. Ibrahim
Sept. 16, 2020
Amazing customer service and software. Helped me set everything up and even helped me customize the app to work perfectly for us. Thanks so much!
June 18, 2020
There are so few CRM apps for Shopify I thought that I was never going to find one that worked- I am so happy I found Sales Team. Amazing customer service! Than you Vic and Rik for all the time and customization. We are already setting things and and can't wait to start using it. Absolutely recommend.
May 9, 2020
Instale la APP en mi tienda pero es muy dificil de usar, ademas no encontre traduccion al idioma español Es una lastima!
Con base en sus comentarios, ahora hemos agregado la oficina administrativa en español para los representantes de ventas. Avísame si necesitas un lado administrativo en español también. Trabajaremos en eso también ... "Based off your feedback, we have now added Spanish language back office for sales reps. Let me know if you need admin side in spanish as well. We will work on that too..."
Oct. 29, 2019
Awesome app! This app helped us get a sales team up and running instantly. I would highly recommend.
Oct. 16, 2019
We needed an app that could help us build a remote sales team that could have the tools to support sales in the field. Vik was amazing at helping us create our sales dashboard, explaining the features and even offering to customize anything we needed that was not off the shelf. I was very impressed with the solution set that was offered but even more impressed with the level of support I received. I am excited with the possibilities of what we can do with Sales Team. Thank you Vik.
Aug. 29, 2019
We use this app to help us create affiliate compensation percentages and dollar amounts on sales. I really like how everything is easy to navigate and the input from the Chief Software team. Things started out a little rocky because of the distance, time difference and communication issues, but once we got on the phone with them everything was clearly spelled out and all of our objectives were met. Thanks Vik for all your and your teams help. We really appreciate you guys. Best Regards, Lit TV Live