CSS Sales Team

June 30, 2023

Great app with amazing customer service and support. They helped us to customize the app to meet our specific business needs. Highly recommend.

June 27, 2023

I'm super chuffed with this app so far and it's exactly what we need as a travel business with multiple salespeople selling tours. It features many different ways to track commissions which makes it very versatile. It's remarkably simple and straightforward to set up. The team have been very helpful so far and are able to customize the app if need be to fit your business needs.

May 22, 2023

Great support from Amit. Really appreciate how he went above and beyond. App works great. Highly recommended.

May 15, 2023

Great support! Amit helped me by adding custom functionality to my store that was very affordable and quick.

May 10, 2023

The team has been very good with modification requests as well as quickly troubleshooting any issues I have come across.

April 4, 2023

I have decided to write a review for the Shopify app that I have been using for some time now. I must say that I am very satisfied with the overall experience. The app is well-designed and has many useful features that have allowed me to efficiently manage my online store. But what has really made the experience even better is the technical support. I had some questions and issues and contacted the support team. I have to say that I was impressed by their speed and efficiency in solving problems. Every time I needed assistance, the team was always available and ready to help. In summary, the Shopify app has been an excellent choice for my online business and the technical support has been an added value that exceeded my expectations. I highly recommend this app to anyone looking for a reliable solution for their online store.

Aug. 18, 2022

So far, so good. Their customer service and willingness to assist was great. I was able to video conference with the developer and they were extremely communicative. We don't need all the features, but so far it's improving our business with the features we need.

July 21, 2022

We have decided to edit our review since we finally figured out how to change the prices individually. So far eveything we set up seems perfect. We have some cons that we would like to address. 1. Everytime something is updated, the system navigartion goes back to the first section which is very anooying. Please fix system to where it stays in the same section. 2. If your company in the live chat states its responds immediately, then please respond. IF a bot responds, then state its a bot. We were waiting hours for a response and no one catered to us. The two individauls we saw online were not really online it seems. 3. I would recommend in the price section for changing the prices, there should be a text that states change your price here. It took us for ever to realize we could change the price in the price boxes. It was by mistake we figured that out 4. There should be daily, weekly and monthly reports not soely monthly. What if we have a weekly pay period? 5. There needs to be a feature where we can get daily, weekly, or monthly email reports. Having to log into shopify, then access the app and look at the data is not convenient. it should be streamlined. Automatic emails to the admin should be a feature for the commissions. In the event one cant access shopify or if we want to just forward the data to our bookeeper who manages the payroll. 6. Not sure why but the app seems to stall alot stating that shopify has issues accessing the app. sometimes we have to log out and log back in or just wait for problem to resolve.

July 1, 2022

I was looking for a solution to help me build a B2B store, in which sales agents could place orders on behalf of their customers and I found the perfect solution. Sales team app is incredibly easy to install and use. Support is fast and very efficient. Highly recommended!

May 19, 2022

Rose is amazing and has helped us anytime we needed help, 5-Star service. The app helped us move away from POS stores for our sales reps on iPads and integrate them into our main online store. This has been adventageous on many levels. Thank you team and keep up the great work!

April 27, 2022

So far is a very stable app, works as intended. Support team is very helpful and always willing to help

April 26, 2022

Great support team and app. I had the Sales Team support help me customize their already amazing app to add needed functionality for my particular usage. I'd highly recommend this product/service to anyone in need of tracking sales and commissions. Support is A+++

March 3, 2022

This was the only app we could find that would solve the problems we were facing. Vik and his support team have been extremely helpful and have worked closely with us to adjust the app to our needs.

Feb. 28, 2022

This is an amazing app for my wholesale business! It does everything I want it to do and then some. The staff is also amazing, they always have the answers to my questions.

Jan. 11, 2022

The Sales Rep app has been a great addition to our wholesale site. We are managing multiple reps and this tool gives a great amount of features that they find very useful such as the ability to enter orders for customers and the cart sharing. Having a limited dashboard with functionality was crucial for us with using independent sales reps, as we do not want to share all order and customer information. This app fits the bill. Vik and Rose have been great working working through some of the early hiccups we had and helped with our installation. They answered our tons of questions very quickly. They also were very open to user feedback to improve the application. We would not know what to do without this app. Great application and dev team!

Sept. 1, 2021

Quite possibly the worst app we've ever used. Here are the list of reasons: Basic Plan - No view of all features that require upgrade No sound user experience AT ALL No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI Extremely lacks explanations of null states for all kinds of features or pages No distinction between working with sales reps vs affiliates What the heck are sales team templates? Feature toggle switches are unreadable Can't use our own Shopify tags for assigning existing customers to reps Reports are small and don't make sense in null state Email us page should have a contact form. Doesn't even have a "mailto" deeplink to open email client Calendly page title shows "CSS advanced support" as if any beginner would understand that FAQ accordions just look like plain text and have no UX signifiers like dropdown arrows YouTube instructional videos have no proper grouping headings such as "Getting Started." Accept/Deny Sales Rep page makes absolutely no sense. Is this for affiliates? So many more bad UX issues to list! Just the worst app, period. Unusable, in and out. NOTE TO THE DEVELOPER: I'll be glad to consider using your app when these issues are fixed. Make it USABLE!

Aug. 29, 2021

The customer support team at Cheif is amazing! They have been responsive and helpful throughout the entire process!

Aug. 5, 2021

TL:DR; If you are looking for a straightforward profit share app, this one is worth your time and money. For the team alone. I don't know that I can form the words to express how grateful I am to Rose and the Chief Software Solution team. Through international time differences, minute changes (I mean down to verbiage), and everything in between -- they were THERE! They took the time to understand our needs and worked tirelessly to create a custom solution. During that creation, we were walked through each step and included in the process to ensure that we were all on the same page. Complete transparency. Prompt responses and proactive follow-up. Top flight. We haven't experienced this level of professionalism and actual results from companies that call themselves "leaders in the industry".

July 12, 2021

My company has been using this app and another one that Rose and Vik have helped a lot with. They are fast to respond and answer every question that we have. They were also able to make the apps very custom to our needs.

June 15, 2021

I have been working with the app for a few months, when help is needed the team has always been there for me. Rose has been exceptional each time we meet, she is very direct & instructional when helping and always follows up with screen shots and written instructions. I feel I can't go wrong as when in doubt there is always advice & help given. Thank you to all of you, you ROCK!!!