All reviews

Rating Breakdown

  • 5
    91% (87 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

CSS Sales Team has top-notch customer service, these folks seriously know how to treat customers right. Every time I reached out with a question or needed help, they were on it like superheroes, quick to respond and super friendly. I really feel like they have my back for everything I want to do with this app.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

So far I really like the app. It's very user friendly and I had to contact them to answer a question I had and Amit was extremely helpful. I've had their app installed for a few days and I really like everything so far the layout is efficient and easy to understand. The login for my sales reps works and looks great. I will keep this updated, but as of now I highly recommend. This is a great app if you're looking to onboard a sales team.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're glad to hear you're finding the app user-friendly. We're here to help and excited that the layout and login features are working well for you. Your recommendation means a lot to us!

4 / 5 Share

July 20, 2023

The team at CSS has been great at helping us resolve issues. It is a little light in the features department is all.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 30, 2023

Great app with amazing customer service and support. They helped us to customize the app to meet our specific business needs. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

I'm super chuffed with this app so far and it's exactly what we need as a travel business with multiple salespeople selling tours. It features many different ways to track commissions which makes it very versatile. It's remarkably simple and straightforward to set up. The team have been very helpful so far and are able to customize the app if need be to fit your business needs.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Amit's support in adding custom functionalities to my Shopify store was outstanding. They were quick, affordable, and delivered excellent results. I highly recommend their services for anyone looking to enhance their store with tailored features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Great support from Amit. Really appreciate how he went above and beyond. App works great. Highly recommended.

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 15, 2023

Great support! Amit helped me by adding custom functionality to my store that was very affordable and quick.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

The team has been very good with modification requests as well as quickly troubleshooting any issues I have come across.

Store

BVV

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2023

I have decided to write a review for the Shopify app that I have been using for some time now. I must say that I am very satisfied with the overall experience. The app is well-designed and has many useful features that have allowed me to efficiently manage my online store. But what has really made the experience even better is the technical support. I had some questions and issues and contacted the support team. I have to say that I was impressed by their speed and efficiency in solving problems. Every time I needed assistance, the team was always available and ready to help. In summary, the Shopify app has been an excellent choice for my online business and the technical support has been an added value that exceeded my expectations. I highly recommend this app to anyone looking for a reliable solution for their online store.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

This app is brilliant! The support is absolutely fantastic with an opportunity to speak on video link to technical support if needed. I needed an app to allow my sales reps to order products and see their own orders on a dashboard without seeing other orders from other reps or customers. It does exactly that and when I asked for some tweaks to fit my business, the developers responded either making small changes free of charge or at a reasonable fee. They're busy developing the app all the time and are open to suggestions to improve it for all. Thank you Rose for being such a great help.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

So far, so good. Their customer service and willingness to assist was great. I was able to video conference with the developer and they were extremely communicative. We don't need all the features, but so far it's improving our business with the features we need.

Using app

4 months

Total reviews

1

Average rating

5.0

3 / 5 Share

July 21, 2022

We have decided to edit our review since we finally figured out how to change the prices individually. So far eveything we set up seems perfect. We have some cons that we would like to address. 1. Everytime something is updated, the system navigartion goes back to the first section which is very anooying. Please fix system to where it stays in the same section. 2. If your company in the live chat states its responds immediately, then please respond. IF a bot responds, then state its a bot. We were waiting hours for a response and no one catered to us. The two individauls we saw online were not really online it seems. 3. I would recommend in the price section for changing the prices, there should be a text that states change your price here. It took us for ever to realize we could change the price in the price boxes. It was by mistake we figured that out 4. There should be daily, weekly and monthly reports not soely monthly. What if we have a weekly pay period? 5. There needs to be a feature where we can get daily, weekly, or monthly email reports. Having to log into shopify, then access the app and look at the data is not convenient. it should be streamlined. Automatic emails to the admin should be a feature for the commissions. In the event one cant access shopify or if we want to just forward the data to our bookeeper who manages the payroll. 6. Not sure why but the app seems to stall alot stating that shopify has issues accessing the app. sometimes we have to log out and log back in or just wait for problem to resolve.

Using app

6 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 5, 2022

I have just started using the app, and it is fantastic. It is exactly what we needed to establish our wholesale program. The developers of the app have been amazingly helpful and eager to customize the app to fit our needs for a reasonable fee. I would HIGHLY recommend this app to anyone wanting to enter a wholesale sales program.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

I was looking for a solution to help me build a B2B store, in which sales agents could place orders on behalf of their customers and I found the perfect solution. Sales team app is incredibly easy to install and use. Support is fast and very efficient. Highly recommended!

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2022

Rose is amazing and has helped us anytime we needed help, 5-Star service. The app helped us move away from POS stores for our sales reps on iPads and integrate them into our main online store. This has been adventageous on many levels. Thank you team and keep up the great work!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

So far is a very stable app, works as intended. Support team is very helpful and always willing to help

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2022

Great support team and app. I had the Sales Team support help me customize their already amazing app to add needed functionality for my particular usage. I'd highly recommend this product/service to anyone in need of tracking sales and commissions. Support is A+++

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

This was the only app we could find that would solve the problems we were facing. Vik and his support team have been extremely helpful and have worked closely with us to adjust the app to our needs.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

This is an amazing app for my wholesale business! It does everything I want it to do and then some. The staff is also amazing, they always have the answers to my questions.

Using app

3 days

Total reviews

4

Average rating

5.0