Sales Shield: Store Protection
Sales Shield - Store Protection
Rating
4.4
feedback
29
chart
#2,890
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
0%
-
Less than a month
28%
-
Less than a year
55%
-
More than a year
10%
Reviews Summary
The Sales Shield app has received a mix of positive and negative reviews from users. Positive aspects highlighted include good support chat, effective protection against spam mail and site crawlers, precise rules for discounts, and overall ease of use. Users appreciate the app's functionality in preventing theft of product information and ensuring store confidentiality. On the other hand, negative feedback mentions issues such as continued billing after uninstallation, occasional automatic deactivation, website crashes, lack of response from customer service, and concerns about the app revealing all store products instead of the intended one.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 2, 2025
Does what it says. I got so tired of all the spam mail from site crawlers trying to scam me into letting me into the site to "improve my sales". I found this and it is working great!. Thanks!
Hi, we appreciate your review and are happy to hear that our app has helped you! Feedback like yours helps our app grow and bring you more and more features.
Feb. 27, 2025
i uninstalled and canceled and Im still getting billed customer service is no help. Shopify is a giant scam of endless billing
Hi, We are deeply sorry for any confusion or inconvenience caused. We would like to clarify that Sales Shield support is separate from Shopify support, and we are here to assist you directly with any issues related to our app. We have no record of a support request from your store on our support channels, which include our email at help@salesshield.app and the chat within the app. To ensure that any issues are resolved quickly and efficiently, please contact us directly through these channels. Regarding the billing, as you used the app beyond the free 3-day trial period, from January 21 to January 31, the charge was automatically processed by Shopify in your next billing cycle, which was on February 22. This is in accordance with Shopify’s billing policies, which handle all charges related to apps installed on their platform. We understand this can be confusing, and we are sending you a detailed email with all the information about the usage and billing, and how we can help you resolve this issue. We are committed to ensuring your satisfaction and would love the opportunity to discuss this further with you. Thank you for your feedback, and we look forward to your contact so we can resolve any outstanding issues.
Oct. 16, 2024
I recently tried the Sales Shield app, and it’s been a lifesaver for my Shopify store. This app ensures that discount codes and pricing glitches don’t impact my bottom line by allowing me to set precise rules for discounts and prevent misuse.
Oct. 8, 2024
Parece bom, desde que eu instalei, nunca mais tive problemas de invasão ou roubo de nossas infos.
Olá, agradecemos sua avaliação! Que bom que tem gostado do app, seguimos trabalhando para trazer cada dia mais proteções e novas funcionalidades para nossos clientes!
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