Salestio — Amazon, eBay, Etsy
The reviews are overwhelmingly positive, with most merchants praising Salestio for making multichannel selling easier across Shopify, eBay, Amazon, and Etsy. A recurring strength is the quality of customer support: reviewers repeatedly mention fast responses, knowledgeable staff, clear communication, and hands-on help through setup, troubleshooting, Zoom calls, and even custom feature adjustments. Many users also say the app saves time, simplifies inventory and order syncing, and works well for centralizing operations, especially for businesses managing multiple channels or complex workflows such as metafields, barcodes, and order imports. The negative feedback is concentrated around setup complexity, bugs, and occasional reliability issues. Some reviewers found the app confusing or unintuitive at first, with too many steps and unclear error messages. A few reported problems such as products not updating, orders not importing consistently, reconnecting accounts frequently, difficulty deleting profiles, and issues migrating existing listings or handling Etsy connections. There are also complaints about pricing transparency and missing advertised free-tier details. Overall, though, the positive experiences far outweigh the negatives, and many users say the app is powerful once configured and that support helps resolve issues quickly.
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**Excellent App and Outstanding Customer Support! ** We have been using Salestio to connect our Shopify store with eBay, and our overall experience has been very positive. The app provides a reliable solution for managing our eBay integration, and what truly stands out is the exceptional customer support. The support team responds quickly, communicates professionally, and takes technical questions and individual business requirements seriously. We recently contacted Salestio regarding a complex integration issue involving Simple Bundles and eBay orders. Not only did the team thoroughly investigate our requirements, but Alexander, the Managing Director, personally reached out to discuss possible solutions. What impressed us most was their willingness to consider our specific requirements for future development. They even offered to include the requested integration in their standard product roadmap, making it potentially useful for other merchants as well. Although this new functionality is still under development, the level of commitment, flexibility, and customer-oriented thinking has been outstanding. It is refreshing to work with a software provider that genuinely listens to its customers and actively looks for practical solutions. **Highly recommended – five stars for both the app and the excellent team behind it!**
very responsive and professional. Thank you!
At Kraftmeal, Salestio has become one of the best tools in our daily operations for managing Amazon and Shopify. The app may not yet cover every possible feature, but it is continuously improving and becoming more powerful over time. We especially hope that Kaufland and Shop Apotheke will be added in the future, so we can manage all of our key sales channels from one central platform. Before Salestio, we used Magnalister. It was significantly more expensive and, for our needs, less comprehensive in terms of functionality. One of our biggest challenges was handling old barcodes that had been incorrectly created in Amazon many years ago. We needed to import these products into Shopify and replace the outdated or incorrect barcodes with the correct current ones. This was essential for our warehouse processes, as our logistics system needs accurate barcode data to identify and pick the correct products for each order. With Salestio, this workflow is now working extremely well. During the migration from our old shop to our new store, kraftmeal.com, the Salestio team supported us quickly, professionally, and with great technical knowledge. Their assistance made the transition much smoother and helped us avoid unnecessary complications. We are genuinely happy to have found a reliable solution that supports our growth and helps us manage Amazon and Shopify more efficiently. Highly recommended for businesses looking to centralize and simplify their e-commerce operations.
Support staff is incredible they help you from the start. Nadia has helped us a lot. The app itself is a great product itself helping you with multiple channels .
Nadia was fantastic to work with. She quickly implemented all the features I requested, communicated clearly throughout, and was always willing to help. Highly professional, efficient, and a pleasure to work with. Thank you for all your support!
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