Just Stuff I Sell review for Amazon, eBay, Etsy — Salestio
Jan. 11, 2023
The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories. Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that.... I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products. Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list. Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated. "Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well. By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products. However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them." So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with. This product might be right for some folks, but it is not right for the typical eBay seller.
We are sorry to hear that our app did not meet your expectations. We truly appreciate your detailed feedback and take all customer comments seriously. We assure you that your input is incredibly valuable to us and we will do our best to implement the necessary changes to better serve the needs of drop shipper merchants. We have already identified some potential solutions for the issues you've encountered and would be more than happy to assist you with configuring Salestio. Our dedicated support team is available to help you with any questions or concerns you may have. You can reach us at [email protected].
Inventory and orders synchronisation for Amazon, eBay & Etsy