EntirelyCrimson review for Amazon, eBay, Etsy — Salestio

Jan. 28, 2024

Updated review: The Salestio team has been very responsive to my issues. They worked personally with me to get issues resolved again. They have also improved some of the issues with synchronization (specifically the pictues. Hopefully things are stable and the issues do not reoccur. I am impressed with the professionalism and promptness of the service. TLDR: I do not recommend this app. Reoccurring inventory synchronization issues. Full Review: It was difficult to get setup. I had to allow access to Salestio so they could fix the problems. The error messages are not useful for a user to resolve the issues. A few months went by and I noticed inventory not matching between ebay and shopify. I tried to resolve the issue but again could not make sense of the error messages. Had to contact Salestio again for help. They resolved the inventory mismatch and I was able to correct the errors. It was unpleasant fixing the issues it caused with my customers but things were working again... but not for long. A few months later I noticed that pictures were not updating and descriptions would not update no matter what I tried. I noticed that my inventory was yet again mismatching between shopify and ebay. This is not acceptable. I am waiting again for assistance from Salestio. I think it's time to move to another service. I just need the basic features they offer but they need to be consistent.