Sam Shipping Protection Upsell
Shipping protection/shipping insurance fully controlled by you
Rating
5.0
feedback
80
chart
#644
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
36%
-
Less than a day
42%
-
Less than a month
11%
-
Less than a year
4%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the excellent customer service provided by the developers, particularly mentioning individuals like Felix, Wilson, and Sam. The app is highlighted for its ease of use, quick setup process, good customization options, and fair pricing. Users appreciate the responsiveness of the support team, quick resolution of issues, and the ability to customize certain features to suit their business needs. Overall, the app is described as a must-have, with users expressing satisfaction with the seamless integration and the value it adds to their online stores.
Highlights
Review RSS Feed
All reviews
Feb. 7, 2026
After initial installation several bugs showed up and needed big efforts and a lot of time on our side until they were finally fixed. Some problems still not fixed or attributed to Shopify limitations, even though these have been fixed in other apps (e.g. calculation of transport insurance even for self-collection). New features promised (e.g. claim portal), but still months later were not realized. Support only with big delays (simple message after 5 days still not yet answered).
Feb. 6, 2026
Very helpful and proactive representative.
Hi Big BAM Theory, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Feb. 2, 2026
Great product thank you!
Hi Honyx, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Jan. 13, 2026
Great customer service from Felix!
Hi Barefoot Venus, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
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