Scrollio: Infinite Scroll
Keep customer attention with infinite scrolling
Rating
3.9
feedback
36
chart
#3,781
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
14%
-
Less than a month
39%
-
Less than a year
25%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising its functionality and ease of use. Many users found the app to work smoothly and enhance the user experience on their websites. The customer service was also highlighted as responsive and helpful in resolving any issues that arose. However, there were a few negative reviews mentioning issues such as products being hidden from customers, bugs causing the app to stop working, and difficulties in setting up the app for some users. Some users also experienced delays in loading products and encountered errors like '502 Bad Gateway'. Overall, the app seems to be effective in providing infinite scroll functionality but may require improvements in certain areas like product visibility and technical support.
Highlights
Review RSS Feed
All reviews
March 18, 2026
We have been using this app as a paid solution, and unfortunately it has caused a very serious issue for our store. For about 1–1.5 months, our conversion rate dropped significantly, and we couldn’t figure out why. We tested everything on our end, but nothing seemed wrong. Last Friday, we discovered that the app had stopped loading products properly. Infinite scroll was no longer working, and only a small portion of our products were visible. There was no “load more” button or fallback – the rest of the collection simply didn’t appear. This meant that a large part of our assortment was completely hidden from customers, without us being aware of it. After re-enabling the app on Saturday, our conversion rate immediately increased again, and we started selling products that hadn’t sold for over a month. This is a critical issue that has directly resulted in lost revenue for us. A bug like this should never go unnoticed or without a fallback solution. If it were possible, we would give 0 stars.
I'm sorry this happened to you. Technically speaking, this isn't possible, and was most likely another app or theme change that caused this, hence disabling and re-enabling would set Scrollio at the top of the technical hierarchy on top of your other changes. Again, painful discovery, I'm sorry you experienced this.
Sept. 9, 2025
Signed up for premium and had the worst experience on Shopify so far. -Hid most of my products from customers -Bugs out and stops working with hidden products -Support takes days to respond (had to uninstall while waiting)
Thanks for this review 🤷 I can see that you sent a single support request whilst on the free tier which was responded to within 2 days notifying you that another app you were using was causing issues with our app. Is it possible you've mistaken our app for a different app in this review?
May 23, 2025
Scrollio: Infinite Scroll is smooth, lightweight, and keeps users engaged effortlessly. A must-have plugin.
March 5, 2025
La aplicación es muy fácil de instalar y configurar. Hace su función de scroll infinito en las colecciones de producto, pero en las pantallas de búsqueda en mi caso realiza un primer scroll y en la segunda carga de scroll vuelve a salir la paginación a la vez que sigue realizando el scroll infinito. También no me hace el scroll infinito en el apartado de ver el listado de todas las colecciones. Supongo que hablando con soporte estos aspectos es algo que se podría solucionar, pero he preferido desinstalarla y probar otras opciones.
Feb. 10, 2025
I was told about this app by another company who use it. I easily installed it, it works as intended and gives a great experience when I checked my website. I would highly recommend this app.
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