Scrollio: Infinite Scroll
The reviews for this Shopify App are mostly positive, with users praising its ease of installation and functionality. Many users found the app to work as intended, providing a great experience on their websites. The customer support was also highlighted as excellent, with quick responses and helpful solutions to any issues faced. However, there were a few negative reviews mentioning issues such as the app not working, requiring troubleshooting, or facing errors like '502 Bad Gateway'. Some users also found the setup to be a bit challenging, especially for those with no coding experience. Despite these challenges, the majority of users were satisfied with the app's performance and the support provided by the team.
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We have been using this app as a paid solution, and unfortunately it has caused a very serious issue for our store. For about 1–1.5 months, our conversion rate dropped significantly, and we couldn’t figure out why. We tested everything on our end, but nothing seemed wrong. Last Friday, we discovered that the app had stopped loading products properly. Infinite scroll was no longer working, and only a small portion of our products were visible. There was no “load more” button or fallback – the rest of the collection simply didn’t appear. This meant that a large part of our assortment was completely hidden from customers, without us being aware of it. After re-enabling the app on Saturday, our conversion rate immediately increased again, and we started selling products that hadn’t sold for over a month. This is a critical issue that has directly resulted in lost revenue for us. A bug like this should never go unnoticed or without a fallback solution. If it were possible, we would give 0 stars.
Hi HelloPoster — Matt here, founder of Scrollio. I’m sorry you hit that. Product loading failing (or feeling like products disappeared) is exactly the kind of thing that should never happen, and I’m treating it as a top priority. A few updates that are already underway: Scrollio is getting a major facelift and reliability update. I’m personally rewriting the core loading path so collection and search grids stay stable across themes. We parted ways with our previous development team. Everything is now hand-coded by me, the founder. That means faster fixes and no “ticket ping-pong” when something breaks. The app already has a built-in fail-safe: if Scrollio can’t load products for any reason (or billing/payment fails), it steps aside and falls back to your theme’s normal pagination so the storefront isn’t left broken. That safety net is staying, and I’m hardening it further in this update. Onboarding is now AI-assisted, so you don’t have to click around hunting for grid selectors on your theme. Setup should be minutes, not a scavenger hunt. Even with all of this, Premium stays $19.99/year. Most alternatives on the App Store land around $48/year. We’re keeping the low price on purpose. If you’re open to giving us another look once this ships, reply here or email [email protected] and I’ll help personally. Thanks for the honest feedback — it’s what pushed this rebuild. — Matt
Signed up for premium and had the worst experience on Shopify so far. -Hid most of my products from customers -Bugs out and stops working with hidden products -Support takes days to respond (had to uninstall while waiting)
Hi Minotaur Studios — Matt here, founder of Scrollio. I’m sorry you hit that. Product loading failing (or feeling like products disappeared) is exactly the kind of thing that should never happen, and I’m treating it as a top priority. A few updates that are already underway: Scrollio is getting a major facelift and reliability update. I’m personally rewriting the core loading path so collection and search grids stay stable across themes. We parted ways with our previous development team. Everything is now hand-coded by me, the founder. That means faster fixes and no “ticket ping-pong” when something breaks. The app already has a built-in fail-safe: if Scrollio can’t load products for any reason (or billing/payment fails), it steps aside and falls back to your theme’s normal pagination so the storefront isn’t left broken. That safety net is staying, and I’m hardening it further in this update. Onboarding is now AI-assisted, so you don’t have to click around hunting for grid selectors on your theme. Setup should be minutes, not a scavenger hunt. Even with all of this, Premium stays $19.99/year. Most alternatives on the App Store land around $48/year. We’re keeping the low price on purpose. If you’re open to giving us another look once this ships, reply here or email [email protected] and I’ll help personally. Thanks for the honest feedback — it’s what pushed this rebuild. — Matt
Scrollio: Infinite Scroll is smooth, lightweight, and keeps users engaged effortlessly. A must-have plugin.
La aplicación es muy fácil de instalar y configurar. Hace su función de scroll infinito en las colecciones de producto, pero en las pantallas de búsqueda en mi caso realiza un primer scroll y en la segunda carga de scroll vuelve a salir la paginación a la vez que sigue realizando el scroll infinito. También no me hace el scroll infinito en el apartado de ver el listado de todas las colecciones. Supongo que hablando con soporte estos aspectos es algo que se podría solucionar, pero he preferido desinstalarla y probar otras opciones.
I was told about this app by another company who use it. I easily installed it, it works as intended and gives a great experience when I checked my website. I would highly recommend this app.
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