SEA Accessibility EAA ADA WCAG
SEA Accessibility WCAG ADA EAA - Shopify Accessibility App
Rating
4.9
feedback
87
chart
#1,334
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
44%
-
Less than a day
28%
-
Less than a month
22%
-
Less than a year
5%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Avery, Ricky, Tiana, and others. Customers appreciate the quick responses, helpful assistance, and dedication shown by the support team in resolving issues and guiding them through the setup process. The app itself is commended for its ease of installation, functionality in meeting accessibility requirements, and the free version that includes helpful features like a scanner for identifying areas needing improvement. Users also highlight the multilingual support and the app's ability to ensure compliance with various regulations.
Highlights
Review RSS Feed
All reviews
Aug. 13, 2025
Avery was incredibly patient in helping me work through an issue with my accessibility widget. It's a relief to see such great customer support - especially for customers with starter plans. The app itself is wonderful. The widget gives me a peace of mind from an ADA/WCAG compliance standpoint. The only thing I wish they made available - and across all plans - would be a dedicated settings page so that I could provide my customers with another place to adjust their accessibility settings. Beyond that, I am very happy with the app and the great customer service that I received from Avery.
Aug. 12, 2025
Tiana was very prompt with her response and helped me get started with the app.
Aug. 5, 2025
This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.
Hi Chris, Thank you for taking the time to share your experience. We're sorry to hear you had difficulties using the app and that our support didn't fully resolve your concerns. We’d like to clarify that, at this time, our app is able to detect accessibility issues in themes, but it doesn't include functionality to directly fix theme code. To ensure your store’s safety and avoid the risk of breaking any parts of your theme, we are cautious about making changes to theme code. Instead, we aim to provide detailed, step-by-step guidance so you can address these issues safely. We understand that not every merchant has access to a developer or technical support. Based on your feedback and to better assist, we've sent you a follow-up email. Please feel free to reply, and our team will do our best to help you further. Thank you again for your feedback – it helps us improve our app and support!
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