Avada Accessibility Widget ADA
All reviews
Great customer support. Hena was super quick and helpful!
Amazing customer service. Avery from customer support fixed my issues right away and proactively enabled additional features that I may have needed. Would definitely recommend.
I'm learning as I go, but when I need help its there and super quick! thank you!
This app has been extremely helpful in getting our site up to ADA compliance. The customer service has been excellent. I was able to chat with Zim, and he helped me with numerous items on my site. Zim, was able to walk me through precisely fixing my issues, he also was able to be a collaborator on my site to fix a problem I could not resolve. Thank Avada and thank you Zim for your great support.
Wirklich toller und schneller Support von Iris. Vielen Dank!
Super helpful and responsive, I had a question about the automated accessibility report and Avery was able to help me with exactly what I needed. Highly recommend this app!
Zim è molto gentile. L'app funziona correttamente :)
Aún estamos testeando pero debo decir que la atención al cliente es buena y rápida. He tenido una duda nada más instalar la app y Arthur me la ha solventado por chat de manera ágil y amable.
Had a few questions and support was super quick to jump in and help.
The app is a little hard to get activated but customer service was able to assist quickly
Thanks to Zim I was able to resolve the problem and requirement I had; his contribution and help were always very kind and professional, thank you!!
It's important to me that my business is helpful and attentive to those with different needs. Some adjustments to a website show kindness and are welcoming. I find this app to be insightful and the customer service rep, IRIS, was very quick. Honestly, I felt a little hesitant but her communication was clear, thorough, and perfect for my inquiry. Thank you!
This app is so helpful for understanding how to make your website accessible and protect yourself legally. Its' extensive accessibility widget settings seamlessly integrate into my website, and I love that it has so many options for button and window styles, colors, display options, etc. It also works great with different languages. What is the best is their help desk team - I'm in the final stages of site development, and thought my site was good to go with just the standard full set of accessibility settings enabled for my store - they are a great start, but when I finally did a full site accessibility scan with the help of one of the personnel on chat, Ethan, it opened my eyes to how much more deep the requirements for accessibility compliance are. Best part is, is that after your page/site scan it will show you exactly what was flagged, your legal risk factor, and guidance on HOW to fix the issue. If you can't figure out how to fix it with that, then refer to their great team for help - they are very knowledgeable!
Hena was incredible to work with, fast, efficient, and solved everything immediately. I highly recommend this app. It’s easy to use, quick to install, and the customer support is 100%.
Awesome app and their support team, especially Olivia, she help us to set up and get proper reports.
Great app, amazing and quick support from Iris too with customisation requests
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