Avada Accessibility Widget ADA

Had a few questions and support was super quick to jump in and help.

The app is a little hard to get activated but customer service was able to assist quickly

Thanks to Zim I was able to resolve the problem and requirement I had; his contribution and help were always very kind and professional, thank you!!

It's important to me that my business is helpful and attentive to those with different needs. Some adjustments to a website show kindness and are welcoming. I find this app to be insightful and the customer service rep, IRIS, was very quick. Honestly, I felt a little hesitant but her communication was clear, thorough, and perfect for my inquiry. Thank you!

This app is so helpful for understanding how to make your website accessible and protect yourself legally. Its' extensive accessibility widget settings seamlessly integrate into my website, and I love that it has so many options for button and window styles, colors, display options, etc. It also works great with different languages. What is the best is their help desk team - I'm in the final stages of site development, and thought my site was good to go with just the standard full set of accessibility settings enabled for my store - they are a great start, but when I finally did a full site accessibility scan with the help of one of the personnel on chat, Ethan, it opened my eyes to how much more deep the requirements for accessibility compliance are. Best part is, is that after your page/site scan it will show you exactly what was flagged, your legal risk factor, and guidance on HOW to fix the issue. If you can't figure out how to fix it with that, then refer to their great team for help - they are very knowledgeable!

Hena was incredible to work with, fast, efficient, and solved everything immediately. I highly recommend this app. It’s easy to use, quick to install, and the customer support is 100%.

Great app, amazing and quick support from Iris too with customisation requests

haley made things clear for me :) I like this app to keep me from being sued

Iris was very helpful this morning explaining the different features of the app and giving me additional widgets as we trial the app. She explained where to find certain things and explained what different parts of the app accomplish. Thanks so much Iris!!

Amazing support and in particular specialist Hena

nice app and nice customer support thanks you Avery for the fast service

Avery has been very helpful in assisting me with using the SEA Accessibility ADA WCAG app. She responds quickly and is always eager to help, making the process much easier to navigate. Her support has been reliable and much appreciated.

The SEA Accessibility Widget is a valuable tool for any company to enhance web accessibility. It reflects our commitment to inclusivity and aligns with ADA standards. Customer service support was helpful when I had to navigate a few things. I recommend this app to create a more accessible online environment.

This app makes it extremely easy to become ADA compliant to make your site accessible to all. The support team are extremely helpful and are happy to help with any questions you have. Iris was excellent and helped me setup the widget within my footer bar.

Wir sind noch am testen der App aber haben sehr gut Erfahrung mit dem Support von Avery gemacht.

Very good and simple to use app and also Avery is very helpful and managed to make changes to suit my theme in mere minutes.

If you are a shopify store owner worried if you can be sued because you are not ADA compliant, read this: 1: Why I chose this app from over 1200 apps that came up when I typed in ADA WCAG in the Shopify APP finder. It had at the time the most 5 star reviews. 2: Did it work out? Yes. It was scary at first that the first scan I did said that my site was failing big time and that I was at a huge risk if sued. BUT... it laid out all the url's that had errors, and fixed a lot of them itself. 3: I thought it could fix everything, but this app doesn't do that. So I had to set about fixing them myself. 4: Fortunately, I just had to cut and paste SEA's errors into Shopify's AI and the AI showed me how to fix them. 5: 12 hours work over two days and I am now 100% ADA compliant per the latest scan. 6: The various techs that helped me over the two days were all terrific.

I finally went to cross off "accessibility" on my website and went to this app. At first I was confused, and then I missed an important step (all my fault) . I went to chat and was greeted by olivia. She showed outstanding knowledge and true support as she guided me through what to do. I get frustrated at the drop of the hat, and she so easily fixed me up and showed me where I fell off the path. The app is super easy to use, and has very useful- but not overwhelming or super technical reports / verbiage. I'll certainly keep this company in mind when I am ready to scale. It does what it needs to, easily, and there is top of class support right there. Thanks again, Olivia!

Haley at support was of great help! Answered all my questions and concerns. App works well and provides adequete information on their reports, as well as added accessibility with the widget.