All reviews

Rating Breakdown

  • 5
    98% (125 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 94% (120)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2025

Christian vom Support hat mir im kostenfreien Plan innerhalb kürzester Zeit die Scan-Auswertung freigeschaltet, vielen Dank dafür

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I am a newbee to the app. But installed it and clicked on the chat button and Ricky was there right away to help me out with any questions I had to make it very smooth. So far I am impressed with the customer service.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Customer support is helpful. Now I need to test the app with real users. Thank you!

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Avery was incredibly patient in helping me work through an issue with my accessibility widget. It's a relief to see such great customer support - especially for customers with starter plans. The app itself is wonderful. The widget gives me a peace of mind from an ADA/WCAG compliance standpoint. The only thing I wish they made available - and across all plans - would be a dedicated settings page so that I could provide my customers with another place to adjust their accessibility settings. Beyond that, I am very happy with the app and the great customer service that I received from Avery.

Store

Mambí

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Tiana was very prompt with her response and helped me get started with the app.

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Great support, Avery helped me and gave me clear answers to my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Prompt response. Avery did a great job with onboarding!

Using app

42 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 5, 2025

This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.

Using app

7 days

Total reviews

13

Average rating

3.4

Developer Reply

Hi Chris, Thank you for taking the time to share your experience. We're sorry to hear you had difficulties using the app and that our support didn't fully resolve your concerns. We’d like to clarify that, at this time, our app is able to detect accessibility issues in themes, but it doesn't include functionality to directly fix theme code. To ensure your store’s safety and avoid the risk of breaking any parts of your theme, we are cautious about making changes to theme code. Instead, we aim to provide detailed, step-by-step guidance so you can address these issues safely. We understand that not every merchant has access to a developer or technical support. Based on your feedback and to better assist, we've sent you a follow-up email. Please feel free to reply, and our team will do our best to help you further. Thank you again for your feedback – it helps us improve our app and support!

5 / 5 Share

Aug. 4, 2025

Kostenlos und funktioniert. Da kann man nicht meckern. Tip Top

Using app

16 minutes

Total reviews

8

Average rating

3.0

5 / 5 Share

Aug. 2, 2025

I want to thank Ricky for the incredible support he's given me. Without his help, I wouldn't have been able to overcome my challenges and reach my goals. I truly appreciate the dedication and effort he puts into helping others. I am so grateful for everything he does!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

It's really a useful app helping me deal with SEA Accessibility compliance! The assistant Tiana has been of great help!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Thank you

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Great Team will create amazing App, the app helps meet several requirements of the EU requirements for accessibility; I used the free version includes a scanner that highlights areas where improvements are needed. Tom from support team is excellent he responds quickly and offer effective help in seconds. Thank you Tom

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

Great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

I installed the app because of new EU law for barrier free websites. Up to now it works really clean and without any problems. Everything's really easy to setup and you can also do a barrier scan for your store to get specific tips what you have to fix. On top of that the support - I was in contact with Riley - is really fast, engaged and friendly. I would always recommend!!!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

July 25, 2025

Gute App und guter support

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2025

Very easy to setup and Ricky was extremely helpful on the live chat offering quick answers to the questions I had.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2025

I can recommend this app

Using app

13 minutes

Total reviews

2

Average rating

5.0