Seal Subscriptions App
Subscription App for Shopify stores
Rating
4.9
feedback
2,099
chart
#287
All reviews
Rating Breakdown
Review RSS Feed
Sept. 27, 2023
Aug. 21, 2023
It's a great product overall. The information can easily be customized to fit the branding, which helps tie everything together really well. I do wish I could create a more general subscription which would allow my customers to pick and choose the files for a flat fee. The solution I currently found is to add it as an add-on product which the customer could add to their cart afterward. ***Important to note*** Certain website themes will show subscription option, even for variations which weren't selected. It seems to be an issue with the website theme, and NOT the plugin.
Aug. 1, 2023
Great customer service. had an issue which was resolved fast. The app itself works with no issues, only real problem is the lack of other apps than can integrate with Seal
July 7, 2023
We recently installed this app and are using it for subscriptions on our site, and so far, it has fulfilled our expectations. The integration with Bundler is great. Customer support was prompt and helpful.
June 13, 2023
I think its a great idea hope it works!!! ;) Can you please send me an email when my free sub. ends! Thank you!
Thank you for your review :) We have sent you an email about the free trial period a few days ago ;) We hope that you received it. Have a great day!
June 7, 2023
This is a great app, and the customer service is phenomenal. Their simple platform has allowed my business to get off the ground. Because of their free model, it's given me time to grow, and I will be sticking with them for the paid model when I need more functionality. The UX is not always intuitive, and the support documentation is limited. Once they build that out, this app will be unstoppable.
Thank you for your review and for constructive feedback :) We are working on improving the UX in the app and we will also be expanding our support documentation. Thank you for using our app :)
May 3, 2023
Easy to use compared to other apps...................................................................
April 14, 2023
Good for startup businesses. The free plan is okay for starting out and the paid options aren't even expensive
April 4, 2023
I am still learning how everything works but, there is plenty of information that leads me through everything quite easily. So far, this is great!
March 24, 2023
Had some minor technical issues after speaking with developers they resolved this for me thankyou seal.
March 2, 2023
Kudos to customer support for helping out adjusting the code for minor change. As a new business, I am impressed on what the app offers with the free plan. This helps me to test out the business model before launching widely.
Feb. 24, 2023
Nice service and fast repsonse from Henry. I would consider the app as a good alternative to ReCharge especially for small/medium sized subscription businesses. It seems like Seal is utilizing a lot native features for Shopify and especially the translation feature was a great plus for us.
Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)
Sept. 21, 2022
We are fairly new to the app; so far it's been a godsend! I wish there was some reporting available.
Thank you so much for this review. While I know that you have some specific reporting/statistics needs, I just want to point out for other merchants reading this, that we do have reporting and statistics functionality in the app, which allows you to see various reports, trends, average subscription revenue, etc. Again, thank you for taking the time to write the review :)
March 1, 2022
I think this app is great and services a lot of what we want and need out of a subscription service. My only drawback is you don't hear back from customer service for a few days as it is only through email. There are a lot of topics covered in the help/faq segment of the app, but the app itself is so complex, it is easy to get confused. Either way, very grateful for this as it has provided exactly what we have been looking for even if it takes some time to get everything just right.
Thank you for your review :) We are happy to hear that you like the app. Also, we are working on expanding our support team, so that we will be able to reply to your queries much faster :) Thank you again :)
Feb. 15, 2022
We use this app to help us do monthly membership fees for several groups that we run. It has been really flexible, allowing us to set up variants and charge separately for each one. It would be helpful if they had more help documentation but with a little experimentation, we've been able to figure out most everything we wanted to accomplish.
Thank you for your review :) We are happy to hear that you like the app. We are working on adding more video tutorials and documentation to the app, so that it will be easier to figure things out :)
Feb. 3, 2022
Very useful for subscriptions and the free trial is quite good. In my case I only have one product and the app helps me a lot.
Thank you for your review :) We are glad to hear that you like the app and that we can be a part of your shop's ecosystem :)
Jan. 14, 2022
Really useful app for subscriptions! So many options to tailor to our business' needs. A little confusing to set up initially, however, the tutorial videos are very informative and well-paced.
Thank you for your review. We will try to make all the options in the app more neatly organized to make them less confusing :) I am happy to hear that you like our tutorial videos. We will add more of them to the app in the future :)
Dec. 6, 2021
This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.
Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing. Let me know if you have any questions about this on [email protected] Regards, Henry