Seal Subscriptions App
Increase sales & retention with subscriptions & memberships!
Rating
4.9
feedback
2,634
chart
#219
All reviews
Jan. 24, 2025
There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.
Hi, We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive. However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;) Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that. I can see that you are receiving copies of replies on the Shopify ticket, which is great :) Best regards, Seal Subscriptions app team
Jan. 24, 2025
We are new to Seal - but so far very impressed! Very easy to use and a fraction of the cost
Jan. 22, 2025
Superior subscription app I am very pleased with how easy it is to setup and use.
Jan. 21, 2025
Best subsciption app by far. Fast andd good support. Translations. Better value than appstle!
Jan. 21, 2025
We have been using Seal Subscriptions for a few years now. It is easy to use and our customers love having complete control over delivery scheduling and modifying products. The software team at Seal was also very fast at assisting with a small update we required. Great App and Great Support!
Thank you so much for this great review :) We are incredibly happy that you and your customers like the app and that we were able to help you with the update of the app :) Best Regards, Seal Subscriptions app team
Jan. 20, 2025
Great way to add subscription services to your Shopify webpage. The support team is very responsive with any questions or system integration needs. Highly recommend!
Jan. 19, 2025
The customer service has been outstanding—they always respond within 24 hours, which is truly remarkable! The subscription service is an excellent addition to my website. It provides my customers with peace of mind, ensuring that a new component for their recent purchase is conveniently delivered to their doorstep every three months. Highly recommend this platform!
Jan. 16, 2025
Had a small glitch in the system after adding some items available for subscription. I could not fix it myself so reached out to their tech support. They were amazing. Fixed it in no time. Much faster response than I was expecting. Thanks Seal Subscriptions!
Thank you so much for this great review :) We are incredibly happy that you like the app and that we were able to help you with the app :) Best Regards, Seal Subscriptions app team
Jan. 15, 2025
Set up was very easy, and Max helped me along the way to customize it the way I want it on my store. No complaints, great app, fair pricing.
Jan. 14, 2025
As an e-commerce business owner we appreciate this app! Marko was very helpful and timely. Thanks you!