Seal Subscriptions App
Increase sales & retention with subscriptions & memberships!
Rating
4.9
feedback
2,701
chart
#310
All reviews
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Feb. 24, 2023
Nice service and fast repsonse from Henry. I would consider the app as a good alternative to ReCharge especially for small/medium sized subscription businesses. It seems like Seal is utilizing a lot native features for Shopify and especially the translation feature was a great plus for us.
Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)
March 1, 2022
I think this app is great and services a lot of what we want and need out of a subscription service. My only drawback is you don't hear back from customer service for a few days as it is only through email. There are a lot of topics covered in the help/faq segment of the app, but the app itself is so complex, it is easy to get confused. Either way, very grateful for this as it has provided exactly what we have been looking for even if it takes some time to get everything just right.
Thank you for your review :) We are happy to hear that you like the app. Also, we are working on expanding our support team, so that we will be able to reply to your queries much faster :) Thank you again :)
Feb. 15, 2022
We use this app to help us do monthly membership fees for several groups that we run. It has been really flexible, allowing us to set up variants and charge separately for each one. It would be helpful if they had more help documentation but with a little experimentation, we've been able to figure out most everything we wanted to accomplish.
Thank you for your review :) We are happy to hear that you like the app. We are working on adding more video tutorials and documentation to the app, so that it will be easier to figure things out :)
Dec. 6, 2021
This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.
Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing. Let me know if you have any questions about this on [email protected] Regards, Henry
Sept. 8, 2021
To be fair. all I did so far is installing and applying the subscription on my products. so far so good. still need to see how it works over the next few weeks.
Sept. 7, 2021
Easy to use and very intuitive. It desperately needs the ability to give free shipping to some subscribers and not others so that we could easily run promos. I figured out a way around that, but it will require way more work from me. For that, I give it 4 stars.
Thank you for your review. You can set up free shipping with "Delivery Profiles" in our Seal Subscriptions app. The delivery profiles allow you to set up specific delivery profiles which will be applied only to specific subscription rules. If you have any questions about that, you can just send us an email to [email protected] Have a great day, Seal Subscriptions team
Sept. 2, 2021
Works as described, few glitches during first set up, but with their help we managed to make it work.
June 8, 2021
I just used the app for the first time last evening. It was fairly easy to set up my monthly subscription.
Nov. 3, 2022
Getting nearly perfect. Great support and app but 2 warnings: 1. product text on your subscriptions does not update when you update your store products. If you have a spelling error or clarify a product description, your subscription test does not update. Needs to be a toggle/option to push this to subscriptions. 2. Not yet possible to offer the same product as auto-pay or invoice (featured is planned in future). You must create the product 2x in your store which is confusing to customers and messy for inventory management. Other apps offer the customer to choose between these options, we get many customer complaints about this feature missing.
Nov. 12, 2020
I just downloaded this app because it is free. Am still working with it, but would like the option for the first order to be discounted. Not just the next order.
Thank you for your review. The Seal Subscriptions app allows you to give your customers a discount on recurring orders and on initial orders (the first order the customers place when they subscribe). To give customers a subscription discounts on initial orders, head over to the General Settings and turn on the "Apply subscription discounts on initial orders" setting. Best Regards, Seal Team
Oct. 7, 2020
Seal Subscriptions is a very user-friendly subscription service. The customer service is always quick, professional and very helpful. Thank you, Henry!