Seal Subscriptions App
Increase sales & retention with subscriptions & memberships!
Rating
4.9
feedback
2,635
chart
#304
All reviews
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Feb. 6, 2024
Fast customer service that provides great solutions and actionable steps for any issues. Great app, needed it to simply offer a free trial on my products!
March 8, 2025
Works really well so far, easy to integrate. Excellent support to, customer service has been exceptional.
Aug. 5, 2025
Support is very slow and unhelpful. You can only reach them by email, and they take days to respond with small, uncoordinated steps. Critical issues can take over 4 days to resolve, if they get resolved at all.
Hi, Apologies if your experience with our support team hasn't been perfect. If an issue is happening on our side, then our team usually resolves these issues in up to 24 hours or even earlier over work days. In your case, you sent an email to us on a Friday afternoon and one of our support agents recognized the urgency of your issue and replied to you as soon as possible on a Saturday, even though most of our team is out of office over the weekend. He requested more info about the issue and when you sent us an email with more info on Monday, he immediately recognized that the issue wasn't happening on our side, but instead was happening in the integration between Shopify and Stripe. Due to the issue not happening on our side, he immediately asked you to contact Shopify Support about this, which you also did and then, the issue was resolved by Shopify a day or two later :) Having said that, we are happy to have you as a customer and are looking forward to helping you run your business through our platform :) Best Regards, Seal Subscriptions app team
Feb. 5, 2024
Great app, support is phenomenal. I sent an email to their team and almost instantly they fixed the issue for me, instead of giving instructions on doing it myself. The issue I had was how to remove the subscribe and save box from my collection pages.
Feb. 4, 2024
Feb. 2, 2024
Feb. 2, 2024
So far so good! I use the free plan as i only need one subscription for one of our booth vendors! Will update this if there is anything new that arises!
Feb. 1, 2024
Seal Subscriptions App exceeded my expectations! The seamless user interface makes managing subscriptions a breeze, and the customization options provide flexibility. I appreciate the transparent pricing and the timely notifications, ensuring that I never miss a renewal. Every-time I had a question I was able to email and received great help and support from their team. Marko is the best! A must-have for anyone looking to simplify and optimize their subscription management.
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app, our transparent pricing and that we were able to help you. Marko is also grateful for mentioning him in the review :) Best Regards, Seal Subscriptions team
Feb. 1, 2024
Feb. 1, 2024
I want to give a shout out to the support team. I had a subscription that I needed to set up manually due to a card expiring. The support team (Nathan) got back to me very quickly with exact steps to get it right. Great product and great support!
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that Nathan was able to help you out :) Best Regards, Seal Subscriptions team