Kalynna review for Trustoo.io Product Reviews App
Jan. 2, 2024
The service solved my problem quickly, I thank this application for its professionalism.
Thank you for getting in touch with us. I appreciate your patience regarding the translation synchronization process after importing reviews into our system. Rest assured that all of your reviews now are completely translated into English. Please be aware that the synchronization of translation duration varies based on the review volume in your store. Generally, it might take some time for the translations to fully synchronize. I recommend allowing 1-2 hours for the changes to take effect. Should the issue persist beyond this time frame, please don't hesitate to reach out for further assistance. Our team is here to help. I also want to extend our sincerest apologies for the delay in our response last night. Our communication platform experienced an unexpected outage, preventing us from promptly attending to your needs. I understand how this may have negatively impacted your experience, and for that, we are genuinely sorry. Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you may encounter. If there's anything else we can assist you with, please feel free to let us know. Thank you for your understanding and continued support. Best regards, Trustoo Support
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