TrustWILL Product Reviews App
Build trust with customer photo&video reviews, testimonials
Rating
4.9
feedback
1,456
chart
#903
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
20%
-
Less than a month
27%
-
Less than a year
34%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning names like Faith, Shan, Pia, and Jensen. Users appreciate the modern and clean look of the widgets, ease of use, and the app's ability to recover lost reviews. The app is described as valuable, functional, and user-friendly, with many recommending it for its reliability and professional service. However, there are a few negative reviews mentioning issues with billing and unresponsive customer service representatives.
Highlights
All reviews
May 26, 2026
The customer requested a review deletion because it was posted under their real name. Shan guided them on how to delete it through the app chat, providing clear, step-by-step screenshots. Thank you for the clear instructions and quick assistance!
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