Trustoo.io Product Reviews App

Thank you for your honest feedback and for giving us a chance with your 3-star rating. I sincerely apologize that we haven’t met your full expectations yet, but I really appreciate the opportunity to improve. Here are a few features of our app that you might find helpful: 1. Customizable Review Widgets: If you haven’t explored it yet, our app allows you to customize review displays to align perfectly with your store's branding. Let us know if you'd like guidance on optimizing this for your store! 2. Automated Review Requests: You can set up automated emails to encourage customers to leave reviews. This feature can help you gather more user-generated content effortlessly. 3. Import Reviews: Our app allows you to import existing reviews quickly to keep your store looking credible and trustworthy. If any of these sound useful, I’d be happy to assist you in setting them up or exploring their potential! Additionally, if there’s something specific you’re looking for or think we can improve on, please let us know. Your feedback is invaluable, and we’re committed to turning this into a 5-star experience for you!

Thank you for the kind words, Silk Swiri! We're glad our live support met your expectations, but we noticed you left a 3-star review. Was there anything that didn't quite meet your needs? We're always looking to improve, so please let us know how we can make your experience even better. Feel free to reach out anytime for assistance! Trustoo Team

Thank you for taking the time to share your feedback with us. We're sorry to hear that our app didn't meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and make improvements. We have sent you a message, please check it and we hope to a conversation with you.

Hi, Meeky Cart Discounts! Thank you for taking the time to leave us your feedback. We sincerely appreciate your kind words about our support team, and we're glad to hear that they have been helpful. However, we are genuinely sorry to learn about your disappointment with the current lack of synchronization between our app and the Shop app. We understand how crucial this feature is, especially considering the significance of the Shop app in the Shopify marketplace. Your concerns are completely valid, and we apologize for any inconvenience this has caused you. Please know that we take your feedback very seriously. Our development team is already aware of this limitation and is actively working on finding a solution to integrate our app with the Shop app. While we cannot provide an exact timeline at this moment, please rest assured that we are prioritizing this enhancement and aim to roll out this feature as soon as possible. In the meantime, if there are any other features or improvements you would like to see, we would love to hear from you. Your suggestions are invaluable to us and help us in our mission to provide the best possible experience for our users. Our goal is to address this issue and ensure that our app fully meets your expectations, ultimately earning your 5-star rating. Thank you for your understanding and patience. We are here to support you, so please don’t hesitate to reach out with any further questions or concerns. Best regards, Trustoo Team

Obrigado pelo feedback! Se você puder nos dar a chance de receber 5 estrelas de você, seria realmente ótimo. Se precisar de ajuda ou tiver alguma dúvida, estamos aqui para ajudar. Com os melhores cumprimentos, TeamTrustoo

Hello Oceanpointe Distributors Corporation, Thank you for taking the time to share your experience with us. We're thrilled to know that you found our customer service representative to be excellent. However, we sincerely apologize for any inconvenience you faced during the import process of reviews from the Shopify Reviews App. Your feedback regarding the import process is incredibly valuable to us, and we assure you that we will carefully consider it as we continue to enhance our services. If you have any further questions or require additional assistance, please don't hesitate to reach out. We're here to support you in any way we can. Please, kindly contact us and we will help you with your CSV file and import problems for sure. We will make sure that you will have the best experience with our app. Also, please let us know how we can acquire your full trust and earn a 5-star from you. We will surely hear your thoughts. 🙇 Best regards, Trustoo Team

¡El mejor día, Bee4ship! ¡Espero que lo este haciendo estupendamente! 😇 ¡Merci pour vos commentaires! Sáchez que vous benéficiez actuellement de notre forfait gratuit. Si tiene preguntas o preocupaciones sobre su uso, no dude en contactarnos. Somos algunos para ayudarnos y asegurarnos de vivir una experiencia positiva con nuestra aplicación. Además, si puedes expresar tus comentarios sobre tu séjour digno de un 5 estrellas, no dudes en hacernos saber. Cordialmente, L'équipe Trustoo

Olá, Muito obrigado pelo seu feedback. Pedimos desculpas se você achar o aplicativo caro. Fizemos o possível para considerar a situação de nossos usuários e oferecer preços mais baixos que nossos concorrentes. Entendemos sua preocupação e estaremos sempre aqui se precisar de ajuda. Por favor, não hesite em entrar em contato conosco. Tudo de bom, Equipe Trustoo

Olá, queremos expressar nossa gratidão por instalar o aplicativo e reservar um tempo para compartilhar suas ideias. Conte-nos sobre sua experiência com o aplicativo e como podemos aprimorá-lo para melhor atender às suas necessidades. Nossa equipe de suporte ao cliente está aqui para ajudá-lo 24 horas por dia, 7 dias por semana. Trustoo team

Obrigado por usar nosso produto e por compartilhar sua experiência. Lamentamos ouvir que você enfrentou dificuldades ao importar avaliações recentemente. Entendemos que isso pode ser frustrante. Por favor, entre em contato com nossa equipe de suporte para que possamos investigar o problema e ajudá-lo a resolver essa questão. Estamos comprometidos em fornecer a você uma experiência melhor e mais consistente. Agradecemos sua paciência e esperamos poder atendê-lo melhor no futuro. Trustoo Team

Caro usuário Anexo Store, Agradecemos por usar nosso aplicativo de avaliação e por compartilhar seus comentários. No entanto, notamos que você nos avaliou com 3 estrelas, mas não forneceu nenhum motivo específico para essa classificação. Valorizamos imensamente o feedback de nossos usuários e estamos aqui para garantir que sua experiência seja a melhor possível. Para nos ajudar a entender melhor sua avaliação e resolver qualquer problema que você possa ter encontrado, gostaríamos de pedir mais informações. Por favor, poderia nos explicar o que levou a sua avaliação de 3 estrelas? Se houver algum problema ou preocupação que você gostaria de compartilhar, ficaremos felizes em ajudar a resolvê-lo da melhor maneira possível. A satisfação dos nossos usuários é uma prioridade para nós, e sua opinião é fundamental para a melhoria contínua dos nossos serviços. Esperamos que você nos dê a oportunidade de tornar sua experiência melhor e garantir que suas expectativas sejam atendidas. Aguardamos seu feedback e estamos disponíveis para ajudar no que for necessário. Obrigado por escolher o nosso aplicativo de avaliação. Atenciosamente, Trustoo Team

We appreciate your long-time use of our app and your feedback. We apologize for any inconvenience you've experienced regarding the recent changes. Our aim is to provide a quality experience for all users. We did have to adjust our pricing structure due to operational costs, but we're actively working to enhance our free plan to offer more value. Please consider giving us another try in the future, as we're committed to improving and providing a better user experience. Trustoo Team

Lamentamos saber que você teve uma experiência negativa com nosso aplicativo. Levamos todos os comentários a sério e gostaríamos de saber mais sobre os problemas que você encontrou. Se você quiser discutir suas preocupações com mais detalhes, entre em contato com nossa equipe de suporte. Atenciosamente, Claire

Dear friends, Thanks so much for your approval of our app! We are so glad that our app can help you! As for translating reviews, it is supported and we will translate the reviews into the language you want. We have contacted you, feel free to tell us your needs and we will help you! Looking forward to your reply!😘 Sincerely, Ruby