HealthyDerm review for TrustWILL Product Reviews App
Dec. 17, 2025
the review widget cause my entire product page sections upside down, and no support help for over 24 hours.
Hi there, We sincerely apologize for the layout issue and the delayed response during the December peak. Our R&D team looked into your case immediately, but as the app had already been uninstalled, we were unable to access the live environment to diagnose and fix the specific theme conflict. We reached out to you via email to offer manual troubleshooting, but we didn't receive a reply. However, we took your feedback seriously and have since performed a major optimization on widget compatibility to prevent such display errors for all users. We would love the chance to help you set it up correctly. If you’re open to giving us another try, please contact our support team—we’d be happy to provide a special discount as a gesture of our commitment to your success! TrustWLL Reviews Team
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