Valuva review for TrustWILL Product Reviews App
Feb. 25, 2026
They charge me 25,80 EUR every month for no reason. I want my money back, so I asked it. And they didn't respond. I expect quick help from shopify! There are scammers!!!! Jensen is the worst customer service employee ever, please fire him. He is there for nothing, seriously nothing.
Hi there, After reviewing your case, we did follow up multiple times via email and worked closely with you to resolve the issue. The situation was related to multiple subscription changes rather than unexpected charges, and as a gesture of goodwill, we processed refunds where applicable and also assisted in restoring your plan access when requested. If things have improved since then, it would really mean a lot to us if you’d consider updating your review to reflect your latest experience. We genuinely appreciate your feedback and the chance to make things right.
Build trust with customer photo&video reviews, testimonials